Manuel Mendoza | Page 39
Service Advisor
Don Davis Dodge Chrysler Jeep
1901 North Collins Street
Arlington, TX 76011
398 Reviews
Write a Review398 Reviews of Manuel Mendoza
August 26, 2019
RECALL I scheduled a RECALL appointment Friday and I was assured the parts were there for a 7 a.m. appointment. I got up early and drove to the dealership on I scheduled a RECALL appointment Friday and I was assured the parts were there for a 7 a.m. appointment. I got up early and drove to the dealership only to be told you didn't have the parts to fix the RECALL. On top of that the agent said the dealership could only order parts for one recall. That makes no xxxx sense unless my car was the only 2015 requiring parts for a RECALL. I VALUE MY TIME AS I'M SURE YOUR COMPANY DOES TOO. WHAT HAPPEN IS UNSATISFACTORY !!! A Female told me that my agent was Manny Mandoza. When I got to the dealership I was told my agent was off for the day.. More
August 26, 2019
Ecodiesel Oil Change Cheapest Ecodiesel oil change of any dealership in the metroplex. Quick, fast and easy service. Went in on a Saturday around 1pm and was in and out wi Cheapest Ecodiesel oil change of any dealership in the metroplex. Quick, fast and easy service. Went in on a Saturday around 1pm and was in and out within an hour and half. More
August 23, 2019
Tire Change I came into Don Davis early Tuesday afternoon. Had an issue with a nail in my tire from my drive up from Houston over the weekend. Due to having bough I came into Don Davis early Tuesday afternoon. Had an issue with a nail in my tire from my drive up from Houston over the weekend. Due to having bought the car recently, I qualified for tire assistance. They told me they would have to order around for my tire and they would give me a call back when they had it in. (Said it could take up to 24 hours). 2 hours after leaving they let me know they had the tire and I can go back the same day to get my tire fixed. That was amazing! Not having to stress about it another day, it was awesome. I went back around 6 and they were able to get my car in, while waiting we were asked if we were hungry. We were invited to an event, were fed, and when my car was done we were able to leave. The entire experience awesome! I believe Manuel helped us, and he was very helpful. Definitely recommend this services! Only downfall is my tire pressure light is still on, not sure if I should take it back? Other than that great! More
August 20, 2019
Great experience Manny is probably the best service writer I have experienced at Don Davis. He communicates on a friendship level and really helped me out a lot. Manny is probably the best service writer I have experienced at Don Davis. He communicates on a friendship level and really helped me out a lot. More
August 13, 2019
Service Didn’t put a oil change sticker on the window Didn’t tell me how long was the warranty on the battery Didn’t ask me what kind oil to put in Didn’t put a oil change sticker on the window Didn’t tell me how long was the warranty on the battery Didn’t ask me what kind oil to put in More
August 02, 2019
Always professional Have always been thankful for the service I receive. Never feels like “oh here we go. They are going to try and sell me something I don’t need.” Just Have always been thankful for the service I receive. Never feels like “oh here we go. They are going to try and sell me something I don’t need.” Just very respectful of my time as well as friendly without coming across as only seeing me as dollar signs. More
July 29, 2019
great first experience I got great customer service. Everyone was very helpful and friendly from the moment I dove up. I will definitely be coming back and will recommend I got great customer service. Everyone was very helpful and friendly from the moment I dove up. I will definitely be coming back and will recommend to my friends. More
July 26, 2019
Found my service center for my vehicles! Will be taking all my vehicles here!! I’ve tried a few different dealers and service centers but have had issues from not doing what they say to havin Will be taking all my vehicles here!! I’ve tried a few different dealers and service centers but have had issues from not doing what they say to having stuff taken from my vehicle, I’m glad to say that the service department at Don’s did everything I asked and nothing was taken, lol. My truck is sounding great again! Communication was great, they kept me updated with the status of my vehicle and answered all the question I had. Thanks More
Other Employees Tagged: Jennifer Beck
July 22, 2019
Efficient, insightful- went the extra mile! Manny on the service drive did an excellent job noting my requirements and asks for this service visit (synthetic oil, 5-tire rotation on Wrangler, lu Manny on the service drive did an excellent job noting my requirements and asks for this service visit (synthetic oil, 5-tire rotation on Wrangler, lube tire carrier, assess tailgate performance). Not only did service tech do a great job addressing my requirements, also gave sound advice regarding tailgate performance. Manny in turn did a great job communicating back to me and offering his experience with Wranglers with large aftermarket spares. This is one of many reasons I keep coming back to Don Davis. Thank You! More
July 22, 2019
nice and quick I went in for service oil change Manny was every nice and answered all my questions I was in and out with in a hour great job also walk over to used c I went in for service oil change Manny was every nice and answered all my questions I was in and out with in a hour great job also walk over to used car sale and was looking at cars on the lot to see what options I had on the lot and to see how long it would take for someone to see me and would they be will to meet me outside in all our texas heat kevin met me within minutes I love good customer service I did not intend to buy but I did thank you to all of your employees on making my visit great More
Other Employees Tagged: Abraham Escareno , Kevin Waters