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Marc Dettenrieder

Overview Reviews (11) Inventory (291)

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Marc Dettenrieder

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0

11 Reviews

Overview Reviews (11) Inventory (291)

5.0

11 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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11 Reviews of Marc Dettenrieder

September 28, 2025

Dealership Rating

Employee Rating

In the words of sales manager Robert Pitmen, Germain Honda provides its customers with a "Human" experience. The dealership was "Aces" across the board. They looked for reasons (especially Robert) for h Honda provides its customers with a "Human" experience. The dealership was "Aces" across the board. They looked for reasons (especially Robert) for how they could assist me - not for reasons why they could not. I have nothing but praise for my used car purchasing "Human" experience! More

by regicuffee

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Robert Pitman, Branden Cole

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Sep 29, 2025 -

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of Robert! We're pleased Robert did everything he could to make sure your transaction was a positive one. Congratulations! Best wishes for amazing travels in your new ride! Best Regards, Sassha Motz General Manager

September 13, 2025

Dealership Rating

Employee Rating

Excellent low pressure, high service minded people. A breath of fresh air in the Clutter Phoenix car market. A breath of fresh air in the Clutter Phoenix car market. More

by markbuzzetta

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Branden Cole

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Sep 15, 2025 -

Germain Honda of Surprise responded

On behalf us all of us at Germain Honda of Surprise, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. Thank you for your business, we look forward to assisting you again! Best Regards, Sassha Motz General Manager

September 07, 2025

Dealership Rating

Employee Rating

Everyone involved with my vehicle purchase were very. Attentive and accomadating throughout the process of trade in and purchase Attentive and accomadating throughout the process of trade in and purchase More

by kevinbreit

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Montana Boone

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Sep 08, 2025 -

Germain Honda of Surprise responded

Ensuring a quality experience at every touchpoint is our goal here at Germain. Thank you for your business and for sharing your 5-star experience. Best Regards, Sassha Motz General Manager

August 30, 2025

Dealership Rating

Employee Rating

They went above and beyond to make the car buying experience a great one. Definitely recommend experience a great one. Definitely recommend More

by mheyman25

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, Evan Winje, Branden Cole, Mike (Jersey Mike) Arencibia, Michael Breezy Briese, Jean Pierre Rachid, Logan Brandtman, Tony Jaslowski , Christopher Hawkins

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Sep 03, 2025 -

Germain Honda of Surprise responded

Thank you for your business and kind recommendation. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

August 27, 2025

Dealership Rating

Employee Rating

A huge thank you to Marc Dettenrieder for helping me purchase my new 2026 Honda Civic! Marc was super knowledgeable and respectful of my budget which help make my purchase go smoothly! Couldn’t be happi purchase my new 2026 Honda Civic! Marc was super knowledgeable and respectful of my budget which help make my purchase go smoothly! Couldn’t be happier! More

by Destiny.espinoza1113

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 27, 2025 -

Germain Honda of Surprise responded

Thank you for making our day with your glowing feedback on the service provided to you by Marc. It's obvious he made sure you were well taken care of. Congrats on your 2016 Honda Civic! May all your upcoming travels be safe and pleasant. Best Regards, Sassha Motz General Manager

August 24, 2025

Dealership Rating

Employee Rating

I had an outstanding experience at Germain Honda of Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond to make the process smooth, stress-free, and easy. More

by calvinjpower

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, Robert Pitman, Kristina Miranda

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Aug 25, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that our team provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

August 23, 2025

Dealership Rating

Employee Rating

Tracy and Marc were very helpful on email and phone calls as I was doing my research. as I was doing my research. More

by stephenonichols

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje , Tracy

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Aug 25, 2025 -

Germain Honda of Surprise responded

It means a lot to us to know that Tracy and Marc left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! Best Regards, Sassha Motz General Manager

August 10, 2025

Dealership Rating

Employee Rating

Loved our experience shopping at Germain Honda. Marc made it very easy for us which we appreciated! Marc made it very easy for us which we appreciated! More

by thatjaredguy24

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Branden Cole

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Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your service visit with Marc. We are happy to read that he took great care of you during the process. Please let Ivan know if you have any questions. Enjoy the road in your previously loved Honda. Best Regards, Sassha Motz General Manager

August 07, 2025

Dealership Rating

Employee Rating

Super attentive and answering questions politely without being irritated at how long it took us to find the right car! being irritated at how long it took us to find the right car! More

by roxxiee03

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, George Bell, Branden Cole

Report | Print

Aug 07, 2025 -

Germain Honda of Surprise responded

Your business and kind words are greatly appreciated. We are pleased to know that our team ensured a quality 5-star experience. Best Regards, Sassha Motz General Manager

August 06, 2025

Dealership Rating

Employee Rating

He got my car done in a reasonable time even though I didn’t have an appointment.Outstanding communication. didn’t have an appointment.Outstanding communication. More

by 4ayones

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, George Bell, Robert Solis

Report | Print

Aug 07, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and efficient service experience. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

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