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Marc Prestwood
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199 Reviews
199 Reviews
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199 Reviews of Marc Prestwood
October 29, 2020
Always great service at Don Davis I took my vehicle in for Ford computer update Marc was very knowledgeable in what the update was and it took less than an hour . for Ford computer update Marc was very knowledgeable in what the update was and it took less than an hour . More
by DARBERNETHY
Verified Customer
Helpful 
October 26, 2020
Excellent service. Experienced, friendly and knowledgeable staff. Bumper to bumper quality control checked out my whole vehicle, even though I brought in for recall. I will return to Don Davis knowledgeable staff. Bumper to bumper quality control checked out my whole vehicle, even though I brought in for recall. I will return to Don Davis and have no fear in referring them to my friends and family. More
by RRENEES3
Other Employees Tagged: Krystal Reyes
October 15, 2020
Had cracked windshield replaced and a warranty part replacement. Vehicle was in and out in 24 hours. At checkout the windshield price was higher than I had been quoted several months before but the pri replacement. Vehicle was in and out in 24 hours. At checkout the windshield price was higher than I had been quoted several months before but the price I was quoted was honored. I only saw one team member not wearing a mask and the cashier offered a mask to a customer that was not wearing one. More
by mitchcaldwell
Other Employees Tagged: Rowdy Hickox
October 05, 2020
Mark Prestwood is an excellent addition to the Service Dept Team. He is very experienced, thorough, knowledgeable & knows what he is doing. I will be asking for him each time I come in. He’s a “10” ! Dept Team. He is very experienced, thorough, knowledgeable & knows what he is doing. I will be asking for him each time I come in. He’s a “10” ! More
by QC
September 17, 2020
As has been my experience over the past twenty years at Don Davis Ford, the new vehicle purchase was no hype, no high pressure sales pitch, straight forward pricing and every question I had answered thorou Don Davis Ford, the new vehicle purchase was no hype, no high pressure sales pitch, straight forward pricing and every question I had answered thoroughly. The extra effort to minimize excess personal contact during the pandemic was comforting. I took a test drive of two F-150 trucks, reviewed the purchase price and trade-in allowance for the one I wanted, the paperwork was completed and I was out the door in less than two and a half hours. More
by mitchcaldwell
Other Employees Tagged: Xavier Echendu, Gus Guthrie, Rowdy Hickox, Tyrone Robinson
September 15, 2020
They need to take more pride in customer service, along with clean the vehicle, after complete work, like wiping it down on the inside. They really don't take pride on the condition when return vehicle to with clean the vehicle, after complete work, like wiping it down on the inside. They really don't take pride on the condition when return vehicle to the customer. i see the service dept setting around and talking instead of making sure customer are taken care of. More
by JBANKSTON10
Other Employees Tagged: Austin Howell , Dunte Clay, Larry Davis, Rowdy Hickox, Chuck Peretti, Sam Rashid, Krystal Reyes
September 04, 2020
I set an appointment to get service done on my vehicle before going out of town. pulled up to service and a gentleman asked to help. I told him I had an appointment at 1 for service and he looked and said before going out of town. pulled up to service and a gentleman asked to help. I told him I had an appointment at 1 for service and he looked and said I didn’t have an appointment. I showed him the appointment confirmation and he went and checked if they could do my car for me. He came back and said we can service your car right now. I said why did I set up an appointment then. I did the appointment so I wouldn’t was time. Now I can’t get service done. He said even if you had an appointment we wouldn’t be able to do it. You need to come back. I understand things happen but I also know if you have a customer that set up an appointment and now are wasting there time I would do what I could to make SURE THEY ARE TAKEN CARE OF!!!! Not talk to them in the manor or tone I got!!! I will not be back to a Don Davis dealership. More
by Jbiggs
Other Employees Tagged: Austin Howell , Dunte Clay, Larry Davis, Rowdy Hickox, Chuck Peretti, Sam Rashid, Krystal Reyes
August 24, 2020
Marc meet me as I got out of my truck for my appointment. He did a great job of getting me checked in, and had the work finished 2 days earlier than expected. He did a great job of getting me checked in, and had the work finished 2 days earlier than expected. More
by CHUCKD11
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