Marc Sclafani

Not only Mario help me with the purchase on my new Traverse Premier, but he still available with anything i need to take care of after the sale. Very easy to talk to. Really recommend him for your nex Traverse Premier, but he still available with anything i need to take care of after the sale. Very easy to talk to. Really recommend him for your next vehicle purchase. More

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BE WARNED! This dealer is dishonest with bait and switch advertising tactics and tying the sale of products. Advertised prices are not honored. They add This dealer is dishonest with bait and switch advertising tactics and tying the sale of products. Advertised prices are not honored. They add on multiple fees that they claim are not optional clearly violating the FTC Anti-Trust Rules and Regulations. Florida Statute Section 501.976(16) clearly states "The advertised price must include all fees or charges that the customer must pay" "only allowed to exclude sales taxes and other government fees". This dealer is blatantly violating the Florida Deceptive and Unfair Trade Practices Act. Further, the Federal Trade Commission finalized the “Combating Auto Retail Scams Rule” (the “CARS Rule”), which addresses the use of bait-and-switch tactics and hidden junk fees in connection with auto sales. I recently went in to purchase a vehicle and was ridiculed by the Used Sales Director Alejandro Trujillo and the Finance Manager Marc Sclafani for asking them to remove these junk fees from the sales contract. I was told they are mandatory fees. Here are some of the junk fees they tried to add on to the advertised price. $2,495 ‐ Tropical Advantage Plan $997.39 - Used Car Reconditioning Fee $979 - Doc Fee BE AWARE THESE FEES ARE NOT MANDATORY AND AGAINST THE LAW TO BE FORCIBLY INCLUDED IN ADDITION TO THE ADVERTISED PRICE. If you are or were forced to pay these fees, join me in filing an FTC complaint on this dealer. The violation of any FTC Trade Regulation Rule – including the CARS Rule – could result in provisions that will require a company to change how it does business going forward, to give money back to injured consumers, and to pay civil penalties of as much as $50,120 per violation. More

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