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Marca Vandergriff
Marca Vandergriff | Page 3
Service Advisor
Classic Chevrolet
1101 William D Tate Ave
Grapevine, TX 76051
39 Reviews
39 Reviews
Write a ReviewDealership Experience
27 yrs, 2 mos
Industry Experience
45 yrs, 6 mos
39 Reviews of Marca Vandergriff
May 27, 2023
Marca is always awesome! She consistently goes above and beyond expectations to not only provide the best care for my car but also help me make sure my car lasts a long time She consistently goes above and beyond expectations to not only provide the best care for my car but also help me make sure my car lasts a long time. I felt an unusual vibration and thought it was a tire issue but Discount Tire checked it and assured me that it was not a problem with the tires. I took my car to Marca and explained my concern and told her that Discount Tire had checked the car including removing, inspecting, and rebalancing all 4 tires. Even though Marca was busy, she worked my car into the shop. Rather than only telling me what was wrong, Marca took me all the way back to see for myself. As soon as I saw my car on the lift, it was obvious even to me that the issue was indeed the tire. I was thrilled with Marca's exceptional service. She didn't have my size tires in stock, so she called another place to see if they did. Marca always makes sure my car was safe and well-maintained! I will not trust my car with anyone else! Thank you to Marca and the mechanics of Classic Chevrolet!!! More
by ORNERYANGEL
Verified Customer
Helpful 
May 26, 2023
Service was great! Best Chevy dealership around with one caveat, see below. 3% credit card service charge is not a good idea. I'm a small business owner and my discoun Best Chevy dealership around with one caveat, see below. 3% credit card service charge is not a good idea. I'm a small business owner and my discount rate is 1.5%. I fully understand the pressures business owners face. None of our other car dealerships for our other two cars do this! The average guy that buys a Chevy will likely see it as a tax on top of the the 8+% sales tax. That average guy uses a credit card, and inflation for them is a problem. Untimely executive decision IMHO. More
by SUV guy
May 24, 2023
I enjoyed I short time I was at the dealership when my oil change was in progress. oil change was in progress. More
by SPEEDYBEEDEE
Other Employees Tagged: Kim Marshall, Marge Adcock, Sadie Eyster, Steve Buchholz, Whitney Thedford
May 24, 2023
No communication at all I was told 1 hour 3 minutes 2 hours and 30 minutes later. I noticed my car was done. No one told me. The advisor was the worst advisor I have ever had to deal with. If you don’t l hours and 30 minutes later. I noticed my car was done. No one told me. The advisor was the worst advisor I have ever had to deal with. If you don’t like your job find a different one but you were rude and could have cared less about your job. I will never buy or bring my vehicle back. More
by NELSONCOURTNEY333
May 24, 2023
COMMUNICATION WAS HORRIBLE. ...NON-EXISTENT.....PATHETIC....TIM (THE SERVICE MANAGER) IS A+++ HE TOTALLY HELPED ME RESOLVE THE PROBLEM ...NON-EXISTENT.....PATHETIC....TIM (THE SERVICE MANAGER) IS A+++ HE TOTALLY HELPED ME RESOLVE THE PROBLEM More
by HANDYAZ123
Other Employees Tagged: Joey Wilhoite, Brent Williams, Jose Hernandez, Toufik Attaheri, Tim Brogan
May 24, 2023
Within minutes of arriving, the service representative had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. More
by G.GREMILLION
Other Employees Tagged: Whitney Thedford
May 23, 2023
I really appreciate your kindness, rapidity to serve and all the service I receive from you. all the service I receive from you. More
by TANYAMIDI8
Other Employees Tagged: Gina Bottigi-Herring
