Marca Vandergriff | Page 3

Marca is always awesome! She consistently goes above and beyond expectations to not only provide the best care for my car but also help me make sure my car lasts a long time She consistently goes above and beyond expectations to not only provide the best care for my car but also help me make sure my car lasts a long time. I felt an unusual vibration and thought it was a tire issue but Discount Tire checked it and assured me that it was not a problem with the tires. I took my car to Marca and explained my concern and told her that Discount Tire had checked the car including removing, inspecting, and rebalancing all 4 tires. Even though Marca was busy, she worked my car into the shop. Rather than only telling me what was wrong, Marca took me all the way back to see for myself. As soon as I saw my car on the lift, it was obvious even to me that the issue was indeed the tire. I was thrilled with Marca's exceptional service. She didn't have my size tires in stock, so she called another place to see if they did. Marca always makes sure my car was safe and well-maintained! I will not trust my car with anyone else! Thank you to Marca and the mechanics of Classic Chevrolet!!! More

by ORNERYANGEL Verified Customer Verified Customer

Report | Print

Service was great! Best Chevy dealership around with one caveat, see below. 3% credit card service charge is not a good idea. I'm a small business owner and my discoun Best Chevy dealership around with one caveat, see below. 3% credit card service charge is not a good idea. I'm a small business owner and my discount rate is 1.5%. I fully understand the pressures business owners face. None of our other car dealerships for our other two cars do this! The average guy that buys a Chevy will likely see it as a tax on top of the the 8+% sales tax. That average guy uses a credit card, and inflation for them is a problem. Untimely executive decision IMHO. More

by SUV guy Verified Customer Verified Customer

Report | Print

I enjoyed I short time I was at the dealership when my oil change was in progress. oil change was in progress. More

by SPEEDYBEEDEE Verified Customer Verified Customer

Report | Print

Within minutes of arriving, the service representative had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. had my vehicle headed back for service. Within less than an hour, oil changed, tires rotated,and washed. More

by G.GREMILLION Verified Customer Verified Customer

Report | Print

COMMUNICATION WAS HORRIBLE. ...NON-EXISTENT.....PATHETIC....TIM (THE SERVICE MANAGER) IS A+++ HE TOTALLY HELPED ME RESOLVE THE PROBLEM ...NON-EXISTENT.....PATHETIC....TIM (THE SERVICE MANAGER) IS A+++ HE TOTALLY HELPED ME RESOLVE THE PROBLEM More

by HANDYAZ123 Verified Customer Verified Customer

Report | Print

No communication at all I was told 1 hour 3 minutes 2 hours and 30 minutes later. I noticed my car was done. No one told me. The advisor was the worst advisor I have ever had to deal with. If you don’t l hours and 30 minutes later. I noticed my car was done. No one told me. The advisor was the worst advisor I have ever had to deal with. If you don’t like your job find a different one but you were rude and could have cared less about your job. I will never buy or bring my vehicle back. More

by NELSONCOURTNEY333 Verified Customer Verified Customer

Report | Print

I really appreciate your kindness, rapidity to serve and all the service I receive from you. all the service I receive from you. More

by TANYAMIDI8 Verified Customer Verified Customer

Report | Print

Marsa always has a great job taking care of us when we drop one of our vehicles off there. drop one of our vehicles off there. More

by CRAIGBOOTH721 Verified Customer Verified Customer

Report | Print

Great service very polite. Took care of all my needs.i was very satisfied with the service Took care of all my needs.i was very satisfied with the service More

by COWBOYS5872 Verified Customer Verified Customer

Report | Print

Figured out the problem, fixed it, great price, I have purchased 24 vehicles from Classic since Dec '96. No vehicles bought anywhere else. Marca has been my service contact for eons. My relationship with purchased 24 vehicles from Classic since Dec '96. No vehicles bought anywhere else. Marca has been my service contact for eons. My relationship with Classic over the years says it all. Great people and great product make for a great dealer. More

by TEXCARGUY Verified Customer Verified Customer

Report | Print