Marci Musolino-Mayes | Page 5

Michael makes buying a car easy! He works diligently to get what you want with budget without pressuring you to purchase upgrades. He works diligently to get what you want with budget without pressuring you to purchase upgrades. More

by JMCDERMOTT0125 Verified Customer Verified Customer

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everyone was wonderful and helpful thank you. always good to work with you at this place !!! always good to work with you at this place !!! More

by JEANIE.COOKSON Verified Customer Verified Customer

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Since the purchase of my 2018 F150 in May I have had my truck in my possession 3 weeks. The rest of the time it has been at Shottenkirk awaiting repairs. First it was 2 fuel system sensors. The sales manag truck in my possession 3 weeks. The rest of the time it has been at Shottenkirk awaiting repairs. First it was 2 fuel system sensors. The sales manager, my sales person, and myself worked out a deal to have those repaired after purchase. While in the bay for repairs the tech spilled fuel in my exhausted system. That lead to me waiting nearly a month for a new exhaust system to be delivered so their service team could fix what they ruined. Now that they have my truck again to repair the exhaust system they don't have the parts. Mind you I was told it would be a 24 turn around on the repairs. To add to my infuriating experience their service team had no intentions of calling me about the delay. I message my sales person at 330pm asking when I could expect my truck. She was pissed that it wasn't back to me. She made the service team call me with an update. PS they left me with a van to drive while they procrastinate on my repairs. The whole thing has been a xxxx show from jump. When I received the truck back after the sensors were replaced the truck had a nice new scratch on the driver side riser and real with Dow. Let's hope I don't have a matching One on the passenger side when I get it back...... Whenever that will be. More

by runall9 Verified Customer Verified Customer

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EXCELLENT! !! EXCELLENT!!! EXCELLENT!!!! I WILL NEVER GO ANYWHERE ELSE. THE ENTIRE TEAM GETS FIVE STARS! !! EXCELLENT!!! EXCELLENT!!!! I WILL NEVER GO ANYWHERE ELSE. THE ENTIRE TEAM GETS FIVE STARS! More

by MARCIMUSOLINO0 Verified Customer Verified Customer

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I have been very pleased with the whole purchasing process & service provided afterwards. I would highly recommend Rusty, James & Lonnie as your sales staff. process & service provided afterwards. I would highly recommend Rusty, James & Lonnie as your sales staff. More

by kathy_griffin2005 Verified Customer Verified Customer

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I had a great experience buying my KIA from Gary. He was very helpful and answered all of my questions. He was very helpful and answered all of my questions. More

by breezyg98 Verified Customer Verified Customer

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