Marcia Arnold
Marcia Arnold at Mike Johnson's Hickory Toyota

Marcia Arnold | Page 3

Inventory Assistant

Mike Johnson's Hickory Toyota

435 U.S. Highway 70 SE
Hickory, NC 28602

2.9
38 Reviews
2.9

38 Reviews

Write a Review

38 Reviews of Marcia Arnold

July 28, 2023

Dealership Rating
Employee Rating

First class service always done right. Very helpful service advisors and service technicians. 5 Stars More

by ronniesetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Nicolette Reed

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the review Ronnie!

July 26, 2023

Dealership Rating
Employee Rating

Excellent service with timely appointments. Refreshments available for free and frequent updates on vehicle service More

by crumleychip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thanks for stopping by and using our service department! We appreciate your business!

July 26, 2023

Dealership Rating
Employee Rating

I've been a loyal customer for many years and always get excellent service from them. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French

Aug 03, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the great review Jamie!

June 25, 2023

Dealership Rating
Employee Rating

Not impressed, long wait for a scheduled maintenance service. The upsales were redictuous and wanted to charge me when I have a service contract for 6 years Free!! Might have to choose another dealershi More

by depointk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandi French, Nicolette Reed

Jun 26, 2023

Mike Johnson's Hickory Toyota responded

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to Dennis Carson, our Operations Manager, at 704.500.7541 at your very first opportunity as he is anxious to speak with you about the issues you experienced. We appreciate your business and hope to speak with you soon!

June 15, 2023

Dealership Rating
Employee Rating

Had my required service. It is nice to see that the service department was looking at other issues that might arise. They made good recommendations and completed the work i More

by J. Laffon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Nicolette Reed

Jun 21, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the awesome review! We appreciate your business!

May 31, 2023

Dealership Rating
Employee Rating

The service was excellent. Everyone was very friendly and helpful. The results of the service was reviewed with me and suggestions were made. More

by Al Bum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Nicolette Reed

May 31, 2023

Mike Johnson's Hickory Toyota responded

Thank you for leaving such a great review! We appreciate your business!

April 12, 2023

Dealership Rating
Employee Rating

I bought my Chevy Trax from them about two weeks ago. I’ve had some trouble with the car and I gave a bad review. They was good about contacting me and making things right. All in all I would recommend t More

by Sad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandi French

Apr 26, 2023

Mike Johnson's Hickory Toyota responded

We're so glad we were able to help! Enjoy your Chevy Trax!!

April 03, 2023

Dealership Rating
Employee Rating

your service rep did a remarkable job handling the service on my 2021 Highlander. She was very polite and knowledgeable More

by hdnchurch
Recommend Dealer
Yes

Other Employees Tagged: Brandi French

Apr 26, 2023

Mike Johnson's Hickory Toyota responded

Thank you for taking time out of your day to leave us a review!

March 18, 2023

Dealership Rating
Employee Rating

Have my 2021 Corolla serviced on Thursday March 16th was very pleased with the service. They even ran the car through the car wash. Thank You More

by Setzerdanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Mike Johnson's Hickory Toyota responded

Thank you for the review! We're so glad we were able to help!

March 11, 2023

Dealership Rating
Employee Rating

Fast friendly service! ! I actually enjoy going and not dreading having to go get my car serviced. Brandy is exceptional at her job and so helpful. And that little cafe they More

by Kelly7775buff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi French, Nicolette Reed

Mar 16, 2023

Mike Johnson's Hickory Toyota responded

Thanks for the review and the kind words about Brandi!

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