Marcin Ajdukiewicz | Page 6

Always on top of everything. Love the dealership Always on top of everything. Love the dealership General Manger the best Everyone always so helpful and friendly. Best dealership ever. On Always on top of everything. Love the dealership General Manger the best Everyone always so helpful and friendly. Best dealership ever. On top of it. More

by Ellen Verified Customer Verified Customer

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Pleasant experience with our salesperson Adriana. Everyone we encountered at Arlington Lexus was very professional and just nice people. Everything is just fine so far, we really like the car. Everyone we encountered at Arlington Lexus was very professional and just nice people. Everything is just fine so far, we really like the car. More

by DEL1MORE Verified Customer Verified Customer

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Very happy with the service and professionalism. I love my new car and I would highly recommend this dealership. Everyone is friendly and knowledgeable about the product. my new car and I would highly recommend this dealership. Everyone is friendly and knowledgeable about the product. More

by ANIAJ Verified Customer Verified Customer

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Staff was friendly, knowledgeable, and no pressure. Absolutely the best experience I have had at any dealership, ever. Make Alrington Lexus your dealer of choice. Absolutely the best experience I have had at any dealership, ever. Make Alrington Lexus your dealer of choice. More

by Satisfied Customer Verified Customer Verified Customer

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Nice environment to buy a new car. Low pressure sales. Finance department was really quick with little pressure to buy extras. I have been coming in for service on my older RXs and Haresh has been taking Finance department was really quick with little pressure to buy extras. I have been coming in for service on my older RXs and Haresh has been taking care of me well. He connected me with a good sales person, Dan K, when the time came to retire one of the RXs. It's still a dealership experience with all the nuances. I just appreciate how low-key the experience was which reduces the stress of buying new. If you are buying a new Lexus, go to Arlington. Selection is better than many of the surrounding Lexus dealers and there is plenty of room to park, sit, roam around on the property. More

by MoogleyAgent Verified Customer Verified Customer

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I would have rated them with a 5 as the buying process went smoothly. But it only came with one key (which I was unaware of until I went to leave with the car) and follow up from Edgar has not been good. went smoothly. But it only came with one key (which I was unaware of until I went to leave with the car) and follow up from Edgar has not been good. Said he would call back with in an hour. 72 hours later, I had to reach out to him. Also, found out after the fact that Kamil pulled a 'hard credit check' when we were not financing a loan through him. We were refinancing our mortgage so this posed a problem, as requesting 'credit check' lowered our credit score. Called him on Monday 2/21, said he would have a manager get back with me. No one did. Tried reaching out to GM, Marcin. His main line voice mail box is full which is unsatisfactory for a GM. I've sent two emails to him without a response. I don't think Marcin cares about his customers! This went from a simple problem of getting me a second key to lack of communication which made me change my rating from a 5 to 2. COMMUNICATION IS EXTREMELY POOR. I feel since I made a purchase and it was only a used car(which was a big expense for us), that no one there cares. I've since had to go purchase another key on my own, an additional expense I was not wanting to incur. Marcin's lack of communication is making me want to contact Rohrman Midwest Executive offices. Unless something changes, I will not recommend this dealership to anyone. 'The Largest Lexus dealer in the Nation' and the poor leadership. More

by BADMAK Verified Customer Verified Customer

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every one at this dealership is a rock star !!! super friendly and professional, they went out of their way to accomodate me with the loaner and pick as well as drop from my home, while we waited for c friendly and professional, they went out of their way to accomodate me with the loaner and pick as well as drop from my home, while we waited for correct tires to arrive ! More

by MAHSANMD2930 Verified Customer Verified Customer

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Absolutely amazing service as always . Made getting a new car fast and easy. Was able to find the car I loved from the astounding amount of options. car fast and easy. Was able to find the car I loved from the astounding amount of options. More

by Patinho Verified Customer Verified Customer

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Jerry the sales manager knows how to treat a 3 time Lexus buyer. Impressive and respectful in every way. Sales experience very positive. Great facility. Roof rack installed well. Very satisfied and recommend buyer. Impressive and respectful in every way. Sales experience very positive. Great facility. Roof rack installed well. Very satisfied and recommend Jerry to everyone from start to finish. More

by Donnieg Verified Customer Verified Customer

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Always a positive experience at Arlington Lexus and that is why I have been doing business there for the past 10 or so years now. is why I have been doing business there for the past 10 or so years now. More

by Steven Verified Customer Verified Customer

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