"Excellent Customer Service "
Thank you Marckell for helping me out with the process. We actually pulled off the Birthday surprise! Your customer service exceeded my expectations for sure!
Other Employees Tagged:
"Fantastic experience "
From the time I arrived to the dealership until the time I left was a great experience. I was greated promptyly by Nate who offered me some help to walk the lot. After finding the car I wanted we sat down at Nate’s desk to talk numbers. He was very honest with me and gave me their bottom line price after a bit of negotiating, which i was very pleased with. After we settled on a price I talked to their finance advisor named tonsel (I think that’s how you spell it). Normally I dread taking to the finance staff but I was pleasantly surprised! He was great as well and helped me run through my options as fast as possible and even helped me get a lower percentage rate on my loan! I can’t say enough great things about their staff and my experience!
"Marckell Johnson - Best Customer Service ever"
I have been dealing with Marckel for about 10 years now, and have bought 5 vehicles from him so far. He has always followed thru on commitments and is a true gentleman. I am not an easy person to deal with, and he always seems to do it with style and professionalism. I would definitely recommend him.
Good customer service and prompt sales process. Marckell was a true pleasure to deal with. Happy with the CPO warranty and condition of the vehicle.
"Professional, Quick, and Phenomenal "
Came in 11/9/18 and left 3 hours later with a 2016 Chevrolet Tahoe with a surprisingly pleasant experience. Marckell Johnson is a great Salesman and would reccomend asking for him if you would like purchase a vehicle and not waste anytime like you usually do at a car dealership. Start to finish Ferman knew what I needed and that I didn't have all day to waste. I live in St. Petersburg would drive back to Ferman Chevrolet of Tampa the next time I need a vehicle. Thank you Marckell
aka Phil Tahoe
I was very satisfied with the service I received. Marckell was extremely helpful and he gives great customer service, I would definitely recommended this dealer to friends and family.
Ferman Automotive group has been nothing short of exceptional. I was in the market to purchase a truck. Every person from Ferman that I had the pleasure of dealing with treated my family and I like we were the only ones that mattered. Jonathan Reth the used car director making the numbers work. The best salesman, Marckell Johnson, is the most courteous, responsive, and professional salesmen I have ever dealt with. Juan Flores who helped us in financing answered all of our questions and made the process seamless. I cannot say enough good things about the Ferman Automotive group and the team specifically at Ferman Chevrolet Tampa!
- Jeep Guy
Wanted Jeep Patriot I saw online. Shawn and Marckell made sure I left with the Jeep Patriot. My wife and I are very happy!! Thanks guys!!
We had the occasion to visit Ferman Chev in Brandon yesterday to look at a used vehicle. I saw the vehicle on-line, sent an email before 7am and by 8:30 there was a response form the internet contact at the dealership advising of the gentleman that will be working with me. An appointment was set up and we arrived to spend 90 minutes with Marckell. This gentleman was the most positive and upbeat person I have dealt with in buying a car. With his assistance, we closed the deal and came home with the car.
Could not recommend him more...!!!
Other Employees Tagged:
Best experience I have had in many years. From beginning to when we drove away with our new corvette. Everything was so relaxed way better then the competition😀