Service was quick and efficient.
Drop off was easy and everyone was nice and informative
Drop off was easy and everyone was nice and informative
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by karkerasne
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edgar Rico
, Franklin hernandez
Nov 27, 2025 -
Envision Lincoln of Duarte responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Have to admit, I can’t afford seafood general
maintenance. My visit was for a recall. Everyone could no have been nicer. Have to admit he “talked” me into throttle body, injection cleaning. I bel
maintenance. My visit was for a recall. Everyone could no have been nicer. Have to admit he “talked” me into throttle body, injection cleaning. I believe it was $480 and I nearly choked. BUT I had $177 built up in FORD cash,” so I got that amount discounted off the bill. Got the car back washed and ready to go when promised. What blows my mind, the pay for a Lyft to take you home. Who is this, Lexus? I love it. I’m so impressed with this group I may be tempted to use them for maintenance. Service writers are a kick. 👍
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by ladybushey
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Envision Lincoln of Duarte responded
Thank you for choosing Envision Lincoln of Duarte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I wish they had more loaners to give and I wish they
would pick up car 23 miles away from dealership
would pick up car 23 miles away from dealership
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by JOETHOMAS0
Verified Customer
Verified Customer
Nov 24, 2025 -
Envision Lincoln of Duarte responded
Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we truly appreciate your business. Please don't hesitate to reach out if you need anything else.
Marco and other staff members in the service department
were very helpful and courteous. Keep up the good work.
were very helpful and courteous. Keep up the good work.
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by rromerobe
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2025 -
Envision Lincoln of Duarte responded
Thank you for choosing Envision Lincoln of Duarte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The best service and the people very professional.
I am thankful to have Envision of Duarte!
I am thankful to have Envision of Duarte!
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by C.SHUTAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edgar Rico
, Leopoldo Hernández
Nov 22, 2025 -
Envision Lincoln of Duarte responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Prompt service for appointments and service advisor
knowledgeable, efficient and great to work with. Will definitely recommend
knowledgeable, efficient and great to work with. Will definitely recommend
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by Team Tucker
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Envision Lincoln of Duarte responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Awesome work thanks for the service.
5 stars come to this dealership there’s no drama
5 stars come to this dealership there’s no drama
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by JD83ADAMS
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2025 -
Envision Lincoln of Duarte responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Envision Lincoln of Duarte. We look forward to having you as one of our valued customers for many more years to come!
This dealership is always very courteous.
Marco Barillas took good care of my car and it was finished quickly.
Marco Barillas took good care of my car and it was finished quickly.
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by PFFIN
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Envision Lincoln of Duarte responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Lincoln of Duarte.
Service reps did a very good and timely job of keeping me
informed. Thank you.
informed. Thank you.
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by DBISHOPS
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Envision Lincoln of Duarte responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Seems very busy.
Sarah at switchboard is consistently extremely courteous, often going above and beyond to help me reach Edgar.
Whenever I do reach Edgar, he is c
Sarah at switchboard is consistently extremely courteous, often going above and beyond to help me reach Edgar.
Whenever I do reach Edgar, he is cheerful, friendly, informative and arranged for our transportation home Sept 25 and back Oct 14. At least six times, though, our calls went straight to voicemail, which promised a prompt callback, which consistently did not happen…increasingly frustrating for us.
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by MINGFISH46
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Edgar Rico
, Sarah (switchboard operator)
Oct 19, 2025 -
Envision Lincoln of Duarte responded
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!