Marco Guerrero | Page 3

The dealer ship specifically Marco Gerrero was very attentive and knowledgeable, and most importantly respected our limited time attentive and knowledgeable, and most importantly respected our limited time More

by barretohank Verified Customer Verified Customer

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excelente como siempre, la atención , el servicio , marco siempre atentos a todas las necesidades. genial siempre atentos a todas las necesidades. genial More

by leonardo5 Verified Customer Verified Customer

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Champion Porsche and Marco are the best. This is my 3rd purchase with them and not my last. Thank you. This is my 3rd purchase with them and not my last. Thank you. More

by RICHARD95 Verified Customer Verified Customer

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I would like you to receive much better treatment, considering it's a brand like Porsche and what a customer expects from their brand and their dealer. I feel like they're selling Porsches as if they considering it's a brand like Porsche and what a customer expects from their brand and their dealer. I feel like they're selling Porsches as if they were Hyundais. I'm not including Marco in this comment, as he was always very attentive and friendly. More

by ANTESDELDIEZ Verified Customer Verified Customer

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Professional, punctual on appointments, keen to my concerns. Marco and Bruna were a great team concerns. Marco and Bruna were a great team More

by chasg2854 Verified Customer Verified Customer

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Marco was amazing, caring and provided wonderful, efficient service. Easy to talk to and understood my needs. efficient service. Easy to talk to and understood my needs. More

by kulkarni4 Verified Customer Verified Customer

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Ready at your fingertips to help you with any questions I have. Good job everyone have. Good job everyone More

by j_camp18 Verified Customer Verified Customer

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I have bought several new Porsches from Champion, and Marco G. Each time I have been very satisfied. On scale of. 1-10 I would rate my purchase experience a 10++. Wouldn’t consider going any where else.. Marco G. Each time I have been very satisfied. On scale of. 1-10 I would rate my purchase experience a 10++. Wouldn’t consider going any where else.. More

by CHAJT23 Verified Customer Verified Customer

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The best seller I ever meet. He knows the product and he knows how to keep the clients happiness He knows the product and he knows how to keep the clients happiness More

by Jamr64 Verified Customer Verified Customer

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I reached out to Champion Porsche Florida to purchase a 2019 Porsche Cayman listed online. I reside in Dallas and have owned several Porsche vehicles over the last 20 years. After my initial phone call wit 2019 Porsche Cayman listed online. I reside in Dallas and have owned several Porsche vehicles over the last 20 years. After my initial phone call with Marco Guerrero early on 11/3/2025, we exchanged emails to agree on a discount of $2,200 off the $55,900 price to offset shipping fees. I was preapproved through my bank with no trade-in - a straightforward transaction that could have and should have been completed in one or two calls. Communication rapidly deteriorated. Despite repeated efforts to finalize the sale, Marco only communicated sparsely and sporadically via email or text. I was consistently redirected to voicemail and never received return calls. I could not get the simplest questions answered - such as clarifying how he was going to send the promised paperwork without knowing my lender information! By Wednesday, after multiple failed attempts to connect and a missed promised return call, I requested to escalate the matter to the sales manager. Nick Trulio assumed the process. I was promptly sent a sales breakdown that reflected an unexpected $1,194.50 fee for their paperwork to sell the car. When I baulked, Nick's demeanor abruptly shifted. He lectured me about his competing priorities and implied I lacked the gratitude for his attention. He even told me my frustration with the process was poorly placed as I should 'start over' since he was new to the negotiations. At no point was I attempting to negotiate an unreasonable deal. In fact, had things been handled differently from the beginning, I would have paid fees based on the merits of the car. However, by this time in the negotiation, after encountering a striking display of arrogance combined with a complete disregard for the customer experience - marked by wasted time and a sense I was an inconvenience rather than a valued client - I ultimately declined the purchase. Respect and professionalism are fundamental to a successful transaction. The disappointing experience ruined what should have been an exciting purchase. There are plenty of other places to buy a car and I can assure you, I will take my business elsewhere. Karma, after all, has a way of balancing these things out. More

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