Marco Landiver

Unfortunately, my personal experience with one of the sales managers was completely different. I was upfront from the beginning that I was upside down on my current vehicle and was simply trying to ne sales managers was completely different. I was upfront from the beginning that I was upside down on my current vehicle and was simply trying to negotiate options to see if there was any way to lower the monthly payment. During the conversation, the manager told me twice that the dealership was "not a charity case." I found that comment extremely disrespectful and unprofessional. At no point was I asking for charity. I was trying to negotiate a deal, which is a normal part of purchasing a vehicle. If the numbers could not work, there were many professional ways to communicate that. He could have simply explained that it may not be the right time financially and advised me to come back later when my situation improved. Instead, I was spoken to in a way that felt insulting and dismissive. Because of that interaction, I decided not to continue doing business with the dealership. My uncle was even prepared to walk away from his purchase after hearing what happened, but I encouraged him to complete his deal because I wanted him to enjoy the vehicle he worked hard for. I believe customers deserve to be treated with respect, even when a deal cannot be made. Professionalism and communication matter, and no customer should be made to feel like they are asking for a "charity case" simply for trying to negotiate. I hope management takes this feedback seriously, because that sales manager needs to improve his professionalism and the way he speaks to customers. More

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Title: Humiliating and unprofessional treatment – avoid this place Review: On Friday, August 8th, my son was humiliated by a staff member at Nissan of Vero Beach in front of other customers. The comple this place Review: On Friday, August 8th, my son was humiliated by a staff member at Nissan of Vero Beach in front of other customers. The complete lack of respect, empathy, and professionalism was shocking. No one should ever be treated this way, especially in a place that claims to value its customers. This experience has completely destroyed our trust in this dealership. We will never return and strongly warn others to stay away from this location. More

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If you are interested in purchasing a vehicle without games or xx, this is not the dealership for you. Contacted them to purchase a 2025 Armada. I did my research and had my financing ready. The week bef games or xx, this is not the dealership for you. Contacted them to purchase a 2025 Armada. I did my research and had my financing ready. The week before I went and test drove the Armada with my family and we decided which trim and options were best for our family. Followed up and requested the OTD cost to move into finalizing also let the rep Nico know I was also working with other dealerships& would go with who I felt earned my business. I was also crystal clear that I would only consider their lender if I received a better rate than I had from my credit union. Fast forward to us agreeing on an OTD cost& me also agreeing to arrive to finalized the deal that evening. I had already done the financing application at home and requested to see their numbers on paper. I kept insisting& was told “ooo I’d have to get with the manager to find out what those are.” An hour later a guy named Marco called to tell me that they could only offer the OTD cost I was told if I agreed to their financing which was a 8.6% interest rate. I laughed out loud and was like you guys are a joke! You expect me as a tier one applicant to accept a rate over twice my credit union for your OTD cost!?! I was then told I could refinance in 6 months and I simply told the guy they haven’t earned my business and hung up the phone. Ended up going to Universal Nissan the next day and driving off with a beautiful 2025 Platinum Armada. No games, no tricks! More

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Great service. Marco was helpful and found us a great car to lease. This is our 3rd Nissan we bought from Nissan of Vero Beach. Will return in 3 yrs to lease a new Marco was helpful and found us a great car to lease. This is our 3rd Nissan we bought from Nissan of Vero Beach. Will return in 3 yrs to lease a new one... Thanks Marco More

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Great service department and car sales people. Receptionist was friendly and professional. The listen to what you want. Receptionist was friendly and professional. The listen to what you want. More

by PJANEIL Verified Customer Verified Customer

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Excellent customer service, personalized attention. Marco was precise in his recommendations and advice . Good job! Marco was precise in his recommendations and advice . Good job! More

by MARIAJOSEMURILLO74 Verified Customer Verified Customer

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