Marco Lopez | Page 3

We made our first purchase at Mercedes Benz of Grapevine. The attention and customer service we received from Marco and Cadarrel was EXCELLENT. They have earned our continued business. Top notch experie The attention and customer service we received from Marco and Cadarrel was EXCELLENT. They have earned our continued business. Top notch experience and very professional. More

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Top quality facility and top quality talent. Marco was Awesome! He was very professional, kind, patient and transparent - no hidden agendas! Marco was Awesome! He was very professional, kind, patient and transparent - no hidden agendas! More

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Marco is easy going and easy to speak to. He made the difficult task of buying a car very enjoyable. He is what you think of when you think of a Mercedes salesperson. He made the difficult task of buying a car very enjoyable. He is what you think of when you think of a Mercedes salesperson. More

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A wonderful buying experience with no pressure, lending options that met my budget and a cappuccino while I waited, taboot! options that met my budget and a cappuccino while I waited, taboot! More

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Marco is the best. His genuine care and professionalism are stellar. Can’t imagine buying a car from anyone else after our experience with him. Every step of the proces His genuine care and professionalism are stellar. Can’t imagine buying a car from anyone else after our experience with him. Every step of the process he made sure we got what we wanted/needed with everything from features to budget. He took all the time needed to answer every question, and once we had our car, to show us how every awesome feature worked. He has even followed up since the purchase to see how we like it and if we have any questions. Can’t recommend Mercedes of Grapevine and Marco Lopez too highly. They won’t disappoint! More

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The easiest car buying experience I’ve ever had. Marco responded to all emails and texts immediately and provided detailed explanations. Had the car ready to go when I visited for a test drive and a Marco responded to all emails and texts immediately and provided detailed explanations. Had the car ready to go when I visited for a test drive and a week later when purchasing the car everything was exactly as we had discussed over email. Could not be happier! More

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Marco was fantastic to work with! We'll definitely be looking for him when we get our next car. Generally happy with the dealership, but was very surprised to find the car was only We'll definitely be looking for him when we get our next car. Generally happy with the dealership, but was very surprised to find the car was only charged to 15% when we went to pick it up. They did charge it to full for us for no charge, which is the right thing to do, but it wasn't what we had expected to see when we came to get the car. It was also surprising to find out that they hadn't put any windshield washer fluid in the car. And the inside of the car was dusty when we picked it up, but the detailing manager assured us a few days later that it has been detailed. To be clear none of this is on Marco, he is in sales and can only go with what his support team has told him has been done to the car. Marco was very apologetic and thanked us numerous times for our patience. For these very minor inconveniences, Marco has gone above and beyond what I would expect of a sales consultant. I really appreciate all he has done for us! More

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We had a great experience that started with online searching followed by remote trade in appraisal and negotiation. We drove from Shreveport the next day to get our new car. Our sales adviser Marco wa searching followed by remote trade in appraisal and negotiation. We drove from Shreveport the next day to get our new car. Our sales adviser Marco was very professional and efficient during all the process! We really recommend MB Grapevine dealership. More

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This dealership demonstrated the utmost professionalism during my buying process. I observed them give the same level of attention and service to all customers - regardless of background, during my time t during my buying process. I observed them give the same level of attention and service to all customers - regardless of background, during my time there. More

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Great experience throughout the whole pre-owned car buying process - Marco made it seamless and straightforward buying process - Marco made it seamless and straightforward More

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