Marco Soriano

Damen Krone the finance manager blatantly tried to switch my APR rate last minute to a higher rate. He then denied doing so and tried to gaslight me. This is no reflection of other employees. As I kno switch my APR rate last minute to a higher rate. He then denied doing so and tried to gaslight me. This is no reflection of other employees. As I know Keyport holds standards higher than this. The manager Halim and Marco made right of issue, both gentlemen as well as sales reps John and James were accommodating and helpful to situation. Can't let one bad egg spoil the whole bunch. I would return to Nissan just would not work with Damen. All in all solid dealership. More

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Con artists and lists. Bought a pre certified and it wasn’t pre certified. Within one month it needed oil n filter changed n the brake rotars need to be changed n they wo Bought a pre certified and it wasn’t pre certified. Within one month it needed oil n filter changed n the brake rotars need to be changed n they won’t honor anything. Rip offs. Do not buy anything from them, not to be trusted. More

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I have contacted the sales department, several times and no response! I not sure what's going on and why they do not want to sell a car. I even contacted nissan and still nothing. I have bought several cars no response! I not sure what's going on and why they do not want to sell a car. I even contacted nissan and still nothing. I have bought several cars from pinebelt and received very good deals always. There sales dept is not as good, as it was in the past. There service dept is good. More

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Buying 🚙 from Kevin G was so painless and very pleasant! Great laughs Great Service indeed! Great laughs Great Service indeed! More

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Best car buying experience in MANY years On May 23, 2020 I purchased my new Nissan Rogue Sport from Kevin Geiger of Pine Belt Nissan. I have purchased about 8 new vehicles in my life and thi On May 23, 2020 I purchased my new Nissan Rogue Sport from Kevin Geiger of Pine Belt Nissan. I have purchased about 8 new vehicles in my life and this was by far the best experience at a dealership I have ever had. Kevin was so very friendly, knowledgeable and patient. This was my first new car in 10 years, so the bells and whistles (i.e. back up camera) were new to me. He was so easy to work with . Also, first time I didn't have to haggle over price. I was prepared with my game face for a finance battle.... not with Pine Belt. Usually the car buying process is at least 3 hours... we were out in just under 2. I recommend Pine Belt, and especially Kevin Geiger. More

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Excellent experience Treated my husband and I like family. We couldn't ask for a better person to work with than Mandez Jones. Honest sincere and caring. Sounds strange fo Treated my husband and I like family. We couldn't ask for a better person to work with than Mandez Jones. Honest sincere and caring. Sounds strange for a car person but true, otherwise we would have left. Great selection of Rogue's. We took some time picking the best that matched our driving needs and Mandez negotiated an awesome price. Will recommend Mandez to anyone anytime. More

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Above & BEYOND customer service I have just purchased my 2011 Mazda 6, from this dealership this past Monday the, 23rd. I have had my car for a couple days now. Even a week after I a I have just purchased my 2011 Mazda 6, from this dealership this past Monday the, 23rd. I have had my car for a couple days now. Even a week after I am still feeling the joy of the customer service and amazing experience I had. I was previously in an accident with my Lexus IS250 & needed a car to get me by until I am able to get back up on my feet. Coming in down & out, not in the best mood about my situation or my credit in that regard, it was clear to see I was having a terrible day. Sooner rather than later my day was turned around by the help of Eduardo, who was my salesman, who went out of his way to make me feel incredibly comfortable with choosing my new, but used vehicle. I had my doubts in terms of what I could & could not afford, also what would be my best choice of something reliable. My next interaction happened outside when I was looking at my vechile & Eduardo had stepped away for a moment to see how much my payments were going to be. I had the most pleasant experience with a salesman named Zach who was able to tell me more ins & outs of the vechile I ended up purchasing. He had previously sold Mazda’s in the past & was telling me how reliable they are along with other great aspects on them. At this point after both interactions I was sold. Over all the process of car buying can be tricky, and also over whelming to certain female drivers, especially myself. Both salesman’s Zach & the manager Eduardo were beyond helpful in my choice. They made me feel comfortable & over all welcomed in making sure I was satisfied with my purchase. The dealership over all is extremely welcoming as well as a friendly place to go for a seemingly not so friendly business. My sister has previously bought & leased her vechiles from Eduardo & has always spoke so highly of them. I myself am a sales woman in the cosmetic field & I appreciated the honesty & the integrity of both men who I had the pleasure of speaking to About my vechile. I would reccoment this dealership & both Eduardo for his understanding, selling skills, and over all customer service that he had given me. Also in regards to making sure I was able to make payments that were affordable & right for my finances. Zach was a great help in his knowledge about Mazda’s & making sure that I knew all the great aspects of the vechile. Just knowing Zach wasn’t getting my sale of the car that I purchased built trust within the team selling aspect because he didn’t really have to chime in at all, there was an incredible level of trust that was built. Over all I am greatly Satisfied with my car and my experience. Thank you guys so much! Mark also who is in finance was beyond helpful with making sure I understood what I was signing off on and make the experience enjoyable instead of “stressful.” More

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Thank you! A special “Thanks” to Vincent Farina, he was honest, transparent, realistic and upfront with my options. The entire Nissan staff from beginning to end A special “Thanks” to Vincent Farina, he was honest, transparent, realistic and upfront with my options. The entire Nissan staff from beginning to end was a pleasant experience. More

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Bait and switch lies lies lies from sales All of the people in the sales department are liars would not recommend this dealership to anyone stay away! Yo yo financing in full effect here! All of the people in the sales department are liars would not recommend this dealership to anyone stay away! Yo yo financing in full effect here! More

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2nd lease experience even better than the first I just leased my second vehicle here, and as positive as the first experience was, this second one was even better !!! for this lease my salesperson I just leased my second vehicle here, and as positive as the first experience was, this second one was even better !!! for this lease my salesperson was Dan Lynes and he extremely professional, pleasant, competent. Remember his name if you visit Pinebelt. More

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