Marek Okreglak | Page 9

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by zdorula Verified Customer Verified Customer

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I really love the experience I get when I’m at Lexus of Orland park Illinois. They get the job done, and I’m always satisfied.. Orland park Illinois. They get the job done, and I’m always satisfied.. More

by pittmanconstructioninc1 Verified Customer Verified Customer

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marek made this process of buying our car very easy and efficient. He helped find the car we wanted out of state and made it happen . We love our Lexus. This was the best car buying experience ever!! D efficient. He helped find the car we wanted out of state and made it happen . We love our Lexus. This was the best car buying experience ever!! Dzieki Marek. More

by polishrudy Verified Customer Verified Customer

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I rate lexus of Orland 5 +++++Mr. Okreglak, Mike and I rate lexus of Orland 5 +++++ Mr. Okreglak, Mike and jim were Outstanding. The experience at Lexus of Orland is dramatically better Than the I rate lexus of Orland 5 +++++ Mr. Okreglak, Mike and jim were Outstanding. The experience at Lexus of Orland is dramatically better Than the Lexus dealership I had in California. Thanks. Nancy hayes More

by nancyhayes789 Verified Customer Verified Customer

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Marek makes it all happen! I purposely waited a few weeks to post my review, because with any new vehicle purchase, there's bound to be little things that pop up right away. Acc I purposely waited a few weeks to post my review, because with any new vehicle purchase, there's bound to be little things that pop up right away. Accordingly, you really learn if the Dealership AND the Salesperson are invested in you as much after the sale, as of course, before the sale. I have to say, a few minor issues popped up on my new GX460, and instead of pleasantly meeting my expectations to take care of them for me, Marek EXCEEDED any and all of my expectations I thought I had in regard to post sale Customer Service. Today, against my insistence, he came in to the dealership - on his day off - to not just take care of my vehicle issues, but more importantly, to ensure I was taken care of! Truly an impressive gesture, and one, I not only didn't expect, but one that made an indelible impression on me. Moreover, from the very beginning when I was looking for a new vehicle, Marek's ability to listen to what I wanted, then working with Kevin to secure the exact GX460 Luxury model. to today's experience, is a testament to the quality and professionalism any dealership should aspire to achieve. Thank you! More

by TR Verified Customer Verified Customer

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Purchased my 3rd vehicle from Lexus of Orland Park and very pleased with all of them. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definit very pleased with all of them. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from them when we upgrade. More

by Alonzo123 Verified Customer Verified Customer

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I’ve dealt with this dealership for many years along with other family members we purchase more than 20 vehicles from this dealership we always get excellent service and I trust that we could always depend o other family members we purchase more than 20 vehicles from this dealership we always get excellent service and I trust that we could always depend on More

by joehammad0 Verified Customer Verified Customer

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Everything was very smooth & the salesman Marek couldn't have been any more friendlier, helpful about the purchase of my new vehicle. Very informative, & great personality. Very easy to work with right d have been any more friendlier, helpful about the purchase of my new vehicle. Very informative, & great personality. Very easy to work with right down to the financing. Very clean & modern showroom when we walked in. Didn't feel any typical pressure to buy a car. More

by Wendy Verified Customer Verified Customer

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Business office While I had a positive experience with the sales person and the business office person, I was very frustrated that I had a 1:00 appointment to pick up While I had a positive experience with the sales person and the business office person, I was very frustrated that I had a 1:00 appointment to pick up my car and spent and hour and a half trying to get my paperwork completed. I told the sales person I only had 1 hour to sign everything, but there was unnecessary waiting. More

by johnjuli Verified Customer Verified Customer

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Great Experience on Used Purchase After searching for months for a Honda Pilot equipped just the right way, I found a few that I would have to travel from out of town to purchase. Aft After searching for months for a Honda Pilot equipped just the right way, I found a few that I would have to travel from out of town to purchase. After a frustrating start to the purchase process with a couple of other dealers, I found one at Lexus of Orland. From my 1st contact I could tell this was going to be different. Megan Santiago, Internet Sales Coordinator quickly provided me detailed pictures and information about the vehicle. She then worked with others in the dealership to get my trade fairly valued. It was also clear that Megan and Lexus of Orland knew exactly how to handle the out of state sale process. When it came time to review and sign documents, EVERYTHING was EXACTLY how Megan explained it would be - no surprises or problems! The very next day my wife and I were able to drive the 250 miles to Lexus of Orland to pick up the vehicle. The car was clearly visible and ready as we pulled into the dealership. 1st thing we did naturally is to walk up to the car to look at it for the 1st time. It was beautifully washed and detailed and a couple of minutes later Marek Okreglak approached us and welcomed us by name! To my surprise Marek immediately said "Let me get the key so you can take it for q test drive"! While I would have insisted on driving it before completing the paperwork, it is nice to have him just offer right away, without any awkward moments or insecurity about losing a sale if the drive didn't go well. Car drove like new so no problems and Marek welcomed us back in and started getting all of the paperwork ready. Again all clean paperwork with no problems or uncertainty. Finally to complete the paperwork we worked with Mike Bannos from Finance. This is sometimes the final shoe to drop on surprises or add on costs. But not here. Mike was personable, efficient and explained everything clearly! Again no surprises - everything was exactly as agreed and originally explained to me by Megan the day before. After all was wrapped up, Marek was waiting for us and walked us out to the car, put our temp tags on and had our old car pulled right up for us to grab our belongings. Car was perfect for the 250 mile trip home and even got better gas mileage then Honda lists for highway-BONUS! Lexus of Orland was competent, professional, transparent, efficient and FUN! Even though we purchased a used Honda, I feel we were treated as respectfully and professionally as a person who purchases a brand new $100k Lexus - and all that even though we are BLUES HOCKEY fans! GO BLUES! More

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