Margaret Puzanowska | Page 9

From the moment we arrived every one we had any contact with were both gracious and accommodating. We had a 9:15AM appointment with Margaret Puzanowska. She was an absolute dream to work with. We were ther with were both gracious and accommodating. We had a 9:15AM appointment with Margaret Puzanowska. She was an absolute dream to work with. We were there to buy our daughters first vehicle. Margaret walked us through every step and process. She presented every option, extended warranty and explained the rationale for each. She continue to involve Kira our daughter with all the details. Margaret is a one in a million. The dealership itself was just the kind of place you’d love purchasing your vehicle from! My wife works remotely, but a couple vehicles I think. caught her eye. We will definitely be back! More

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She was amazing. She answered all our questions. Awesome service and she had a great sense of humor. I would come back again! She answered all our questions. Awesome service and she had a great sense of humor. I would come back again! More

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It’s clean, nice cars, nice people and really, really, fancy. Awesome service and coffee machine. fancy. Awesome service and coffee machine. More

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Bought my first car at Napleton Aston Martin Maserati and had the best experience with all the employees. Margaret was great as well as Conner and helped work with me to the best of their abilities. had the best experience with all the employees. Margaret was great as well as Conner and helped work with me to the best of their abilities. More

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From the moment we walked in: (1) gentleman behind reception desk got up to greet us; (2) employees got up from their desks to show genuine and friendly interest; and (3) everyone throughout transacti reception desk got up to greet us; (2) employees got up from their desks to show genuine and friendly interest; and (3) everyone throughout transaction (including finance manager) was extremely nice. I purchased a used car, and Connor and Margaret went above and beyond to address questions and concerns prior to my visit as well as make the entire experience easy. Given the price of the new cars at this dealership, there was no expectation I would receive this level of attention. Connor scoffed at this and said it’s “your money and you deserve to have a good experience” and Margaret said “nonsense, you’re part of the Napleton family now.” Great experience from start to finish. I recommend this dealership and the entire set of team members! More

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The dealership was accommodating and helpful throughout our purchasing process. We had a very positive experience. our purchasing process. We had a very positive experience. More

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Honestly I never experienced such great customer service. This is my 3rd time buying a vehicle and this place exceeded my expectations. ESPECIALLY Margaret Puzanowska …I guarantee you, my next vehicle will b This is my 3rd time buying a vehicle and this place exceeded my expectations. ESPECIALLY Margaret Puzanowska …I guarantee you, my next vehicle will be from Margaret. Exceptional service. She will be the reason why I drive back to ILL. to buy a vehicle. Oh! I can’t forget about Dora (I believe that was her name) GREAT service all around. More

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Margret was vey helpful and professional, Nice person to deal with, I highly recommend her. to deal with, I highly recommend her. More

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Margret, Agnes and Perry are amazing! They were so patient and understanding with me to help find exactly what I wanted. They’re truly the best! They were so patient and understanding with me to help find exactly what I wanted. They’re truly the best! More

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Great customer service and patient team members. Margaret and Phillip are phenomenal. Fantastic communication and negotiation without applying pressure to purchase the vehicle. Finally decided on a Margaret and Phillip are phenomenal. Fantastic communication and negotiation without applying pressure to purchase the vehicle. Finally decided on a price agreeable for both sides and I am the new owner of a Lexus GS 350 F Sport. More

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