Mari Whaley
Mari Whaley at Button CDJR

Mari Whaley

Service Manager

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Mari Whaley

July 06, 2026

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Employee Rating

Just had oil change. Everyone I dealt with was friendly, courteous, professional and efficient. Nothing more to say. Don’t remember who all I dealt with, so everyone gets More

by jameslwoodall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Button CDJR responded

Thank you so much for your kind words! We really appreciate you taking the time to support us!

June 27, 2026

Dealership Rating
Employee Rating

Poor workmanship putting car back together. Serviceman put a drink on my back floor i didn't know drove away it spilled stained my carpet. Check engine light is now on was not before More

by mattcopeland1975
Recommend Dealer
No

Other Employees Tagged: Mari Whaley

Jul 06, 2026

Button CDJR responded

Please reach out to our VP of Fixed Ops, Joe at joseph.ealy@drivechariot.com regarding your experience with us.

June 23, 2026

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Employee Rating

They were very knowledgeable and very helpful. They did a very very good good job More

by kendunnuck
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

Jul 01, 2026

Button CDJR responded

Thank you so much for the kind feedback! We really appreciate the 5-stars!

June 20, 2026

Dealership Rating
Employee Rating

They were very fast and polite. She knew everything about my service and answered all my questions. More

by achors
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

Jun 22, 2026

Button CDJR responded

Thank you so much for sharing your experience with us! We appreciate you!

June 16, 2026

Dealership Rating
Employee Rating

For having an appointment, it took too long. 2 1/2 hours 2 1/2 hours is too long for an oil change and tire rotation. More

by jpt923
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley

Jun 17, 2026

Button CDJR responded

Thank you for your feedback. We apologize for the longer-than-expected wait time during your visit. We appreciate your patience and will share your comments with our team as we work to improve our service experience.

June 12, 2026

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Employee Rating

Excellent service. Stryker was great to work with. He never left me wondering what was going on. Always kept me updated. The dealership has stood by their Forever War More

by karissa.kraner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

Jun 12, 2026

Button CDJR responded

Thank you so much for sharing your experience with us! We appreciate you!

June 02, 2026

Dealership Rating
Employee Rating

They were fast and easy to deal with my car. They was very professional with everything More

by imatchette77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Button CDJR responded

We are happy to hear you had a smooth experience with us! Thank you for taking the time to leave us a review!

May 20, 2026

Dealership Rating
Employee Rating

Great service and patience and I really appreciate that! The service team there is a Great asset to your business. Most people aren't in good moods when they have to visit a auto service department, but But More

by hoopdawg8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Kolton Sandefur

May 22, 2026

Button CDJR responded

Thank you so much for the kind words! We appreciate your trust in us and are grateful for the opportunity to help keep you on the road. Thank you again for choosing us!

May 05, 2026

Dealership Rating
Employee Rating

They did a great job handling my tire issue and may sure I knew all about my tire and wheel warranty! More

by david.bucklerii
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Chris Henn

May 11, 2026

Button CDJR responded

Thank you for the 5-star review! We appreciate the support!

April 10, 2026

Dealership Rating
Employee Rating

Shannon always goes above and beyond taking care of all (4) of our vehicles. We’ve never considered her a service writer but a true friend. The sales dept is a joke of jokes but we stay at Buttons because More

by davidrishjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Garritt Stryker, Kolton Sandefur , Shannon Dillman

Apr 10, 2026

Button CDJR responded

Kg, please reach out to our GM Mark at mark.mizera@drivechariot.com. We'd like some clarification on what exactly happened.

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