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Maria Castillo
748 Reviews
I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read more748 Reviews
Write a ReviewIndustry Experience
27 yrs, 1 mo
Languages Spoken
Spanish
748 Reviews of Maria Castillo
September 20, 2025
Very patient, kind, in the shoes of customers. Trying to save customers’ cost. It will be nice if there is auto reminder system that reminds the waiting customer when the car is ready. Trying to save customers’ cost. It will be nice if there is auto reminder system that reminds the waiting customer when the car is ready. More
by jerry.r.su
Verified Customer
September 17, 2025
All good, as expected, I wish you sent the request for a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. a review after a month. We need to see how the repairs hold up in a reasonable amount of time before summiting a review. Thank you for your help. More
by torresaustin
Other Employees Tagged: Ramiro Orozco
September 09, 2025
Customer service is horrible in the service department. Didn’t even do anything to try to resolve the issue. I will not be coming back. Didn’t even do anything to try to resolve the issue. I will not be coming back. More
by RYPRASAD93
Other Employees Tagged: Sara Tello
September 06, 2025
Service was the best thank u service tech support was the best great dealer ship best great dealer ship More
by fmodea2013
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers
September 06, 2025
Maria was outstanding. She works hard for each customer. She knew how to solve our problem. She identified the right support staff. She works hard for each customer. She knew how to solve our problem. She identified the right support staff. More
by kenpacx
Other Employees Tagged: Te Lattanaphom was excellent!
August 29, 2025
Maria was great but we found out that there was no service or oil change done on my last visit. This was the whole reason we came in. So my rav 4 was past 10000 miles for oil change and rotation. W service or oil change done on my last visit. This was the whole reason we came in. So my rav 4 was past 10000 miles for oil change and rotation. Why did this happen. I paid for this service with my contract. We sat for more than two hours last service and nothing was done. More
by nettedavila73
August 28, 2025
The customer service here is superb. I feel that car is in great hands and that i get honest advice about what the car needs and what are the suggested priorities. I feel that car is in great hands and that i get honest advice about what the car needs and what are the suggested priorities. More
by covadonga
Other Employees Tagged: I only recognize Maria. Not sure who the other employees are. Next time i ask for their names.
