

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read more741 Reviews
Write a ReviewIndustry Experience
27 yrs, 1 mo
Languages Spoken
Spanish
741 Reviews of Maria Castillo
August 29, 2025
Maria was great but we found out that there was no service or oil change done on my last visit. This was the whole reason we came in. So my rav 4 was past 10000 miles for oil change and rotation. W service or oil change done on my last visit. This was the whole reason we came in. So my rav 4 was past 10000 miles for oil change and rotation. Why did this happen. I paid for this service with my contract. We sat for more than two hours last service and nothing was done. More
August 28, 2025
Took way too long to do a simple few simple things like oil change and check fluids. I was not kept informed when my car was done. When I pointed this out, I was told they couldn't text me; and yet they oil change and check fluids. I was not kept informed when my car was done. When I pointed this out, I was told they couldn't text me; and yet they texted me to set up the appointment and reminded me of the appointment. While I waited, I was texted 5 or 6 times from marketing and they also told me twice, they wanted to buy my car. Cut the lame excuses, apologize and deliver on service. More
August 28, 2025
The customer service here is superb. I feel that car is in great hands and that i get honest advice about what the car needs and what are the suggested priorities. I feel that car is in great hands and that i get honest advice about what the car needs and what are the suggested priorities. More
Other Employees Tagged: I only recognize Maria. Not sure who the other employees are. Next time i ask for their names.
August 28, 2025
Yvonne was great and patient as I made a few decisions. I almost always work with Maria whois also great! We’ve been coming to Fremont Toyota for years and recently found out they provide complementary was I almost always work with Maria whois also great! We’ve been coming to Fremont Toyota for years and recently found out they provide complementary wash, which I was so happy to hear More
Other Employees Tagged: Ramiro Orozco , Yvonne
August 26, 2025
Went in for regular maintenance, got there 5 mins early before my appt. and was greeted immediately as I drove up and checked me in. I waited a little bit before the service rep came out. After 30 mins, before my appt. and was greeted immediately as I drove up and checked me in. I waited a little bit before the service rep came out. After 30 mins, they finally took my car in and completed the service. Overall, Maria and her team provided great service and communication. Got my car washed too which was a bonus! Thank you! More
August 26, 2025
It’s a very nice dealership. My representative was really sweet and nice. My representative is very accommodating. My representative was really sweet and nice. My representative is very accommodating. More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers