Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
803 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

803 Reviews

Write a Review

Industry Experience

27 yrs, 6 mos

Languages Spoken

Spanish Spanish

803 Reviews of Maria Castillo

February 11, 2026

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Employee Rating

This dealership is efficient and knowledgeable. They usually have openings right away and plenty of time slots to choose from. More

by mep34450
Service Price Transparency
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Recommend Dealer
Yes

February 03, 2026

Dealership Rating
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Maria is amazing and goes above and beyond to make sure everything gets done correctly. Definitely will be coming and working with Toyota and maria every time. More

by Erika
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Recommend Dealer
Yes

February 03, 2026

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Maria was very professional and understood our concerns and assisted us. Highly recommended. Thank you ! More

by adithkrishna
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Recommend Dealer
Yes

February 01, 2026

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With my service, I was completely satisfied and I was guided and advised regarding my car maintenance. Good job keep it up. More

by aujla510
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Recommend Dealer
Yes

January 27, 2026

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It's still as good as usual. Hope their waiting room can be ready as soon as possible. More

by CPK
Recommend Dealer
Yes

Other Employees Tagged: CD Dang

Feb 01, 2026

Fremont Toyota responded

Thank you for your feedback, our waiting room should be completed by your next visit. It is worth the wait for the state-of-the-art facility!

January 20, 2026

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Maria is an asset to Toyota Service. My car was done at a reasonable waiting time More

by lmejia999
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Recommend Dealer
Yes
Feb 01, 2026

Fremont Toyota responded

Thank you for your continued support, we look forward to seeing you next time. Thumbs up to Maria!

January 16, 2026

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Irene & Veronica at Toyota were great and informative really making sure we were happy and understood anything and everything. We are very happy with our car and their customer service! More

by Juliana&Michael
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: IRENE CABANA, Veronica Suarez

Jan 20, 2026

Fremont Toyota responded

Thank you, Juliana and Michael. Congratulations on your new Toyota! We appreciate your business and your kind review of Irene and Veronica. They have both worked here for many years and love what they do!

January 08, 2026

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Maria promptly took care of my concerns and treated me with great courtesy. Her service was exceptional. More

by atsuko.nakano
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Recommend Dealer
Yes
Jan 09, 2026

Fremont Toyota responded

Great to hear, thank you for your feedback. We look forward to seeing you in the future.

January 06, 2026

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Employee Rating

Adrian Cruz was excellent. I did have to request a car wash which I thought might be included. He took it upon himself to get my car washed. I will definitely be back and reque More

by NAYNAM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Cruz

Jan 09, 2026

Fremont Toyota responded

Thank you for your feedback Naynam. We apologize for the inconvenience and appreciate you're understanding. Thank you for your business!

January 04, 2026

Dealership Rating
Employee Rating

Excellent service. Because of construction the waiting area was not good . Need some heated area in the cold rainy weather More

by yogesh.nadiadi
Recommend Dealer
Yes

Other Employees Tagged: Phil Stravers

Jan 09, 2026

Fremont Toyota responded

Thank you, Yogesh, we appreciate your business. We are excited for you to experience our new service customer lounge on your next visit. Thank you for your 5-star review.

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