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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
817 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

817 Reviews

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Industry Experience

27 yrs, 7 mos

Languages Spoken

Spanish Spanish

817 Reviews of Maria Castillo

March 31, 2026

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Employee Rating

Maria has excellent knowledge and offered excellent service experience addressing all the service requests i had for my vehicle. Keep up the good work! More

by rajesjoshi
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Recommend Dealer
Yes
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March 31, 2026

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Helpful representative. Asked right questions, right suggestions without pushing to sell anything. Will recommend to anyone. More

by SS
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Yes
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March 26, 2026

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Service advisor was very hospitial and provide the relevent expalnation regarding car service. SA took care of oneself when I asked something missed during car wash. More

by varinderdasour
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Yes
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Mar 27, 2026

Fremont Toyota responded

Thank you Varinderdasour, we appreciate your business and apologize for the inconvenience with the carwash.

March 17, 2026

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Felt very good, very professional, good service, good price, nice people, good time, I will come back next time More

by Mark Wang
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Yes
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Mar 27, 2026

Fremont Toyota responded

Thank you Mark, we are pleased to hear your visit went well. Thank you for your business.

March 17, 2026

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maria and the greeting team are always friendly. my service was completed within 1.5 hours even with a car wash. amazing team work! More

by GLADYSHO
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Recommend Dealer
Yes

Other Employees Tagged: Ervin Sunga, Pat O'Brien

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Mar 27, 2026

Fremont Toyota responded

Thank you Gladysho, we are glad to hear your visit went well. Thank you for your business.

March 14, 2026

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Maria Castillo is the best! She is so efficient and communicative. I randomly had her working with me one time, and from that point on, I will only book my appointments with her More

by kaia.e.richards
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Workmanship
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Recommend Dealer
Yes
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Mar 27, 2026

Fremont Toyota responded

Thank you Kaia, your business is greatly appreciated. Glad to hear Maria delivered a great experience for you.

March 13, 2026

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maria is kind and very patient, she help and explain the problem of my car. Surely i will still choice her if i have a problem to my car in the near future. More

by mariotagao54
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Recommend Dealer
Yes
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Mar 27, 2026

Fremont Toyota responded

Thank you Mariotagao54, Great to hear Maria was able to assist with your visit. Thank you for your business!

March 10, 2026

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The service person was very nice. She did an excellent jobs. We are very happy with my car now. Thank you very much! More

by edhyu
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Recommend Dealer
Yes
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Mar 27, 2026

Fremont Toyota responded

We appreciate your business and the time you took to write this review. Have a wonderful day!

March 07, 2026

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All was fine, except that I wasn’t offered the advertised deal, and I forgot to ask . So I felt slightly overcharged. More

by kayejr
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Recommend Dealer
Yes
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Mar 27, 2026

Fremont Toyota responded

Thank you for your feedback, please email me, I would be happy to look into this for you. My email is tlofano@fremonttoyota.com. We appreciate your business and the review.

March 06, 2026

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Employee Rating

The staff were very warm and attentive, and their work was very thorough. I will come here again next time. More

by Jessiezhou
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Workmanship
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Recommend Dealer
Yes
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Mar 27, 2026

Fremont Toyota responded

Thank you Jessie, it was our pleasure to assist you. Thank you for your business.

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