Mariah Schnurstein

Everyone is super nice and extremely helpful during the car buying process. Even after driving off the lot, they will answer any questions and help you out in any way they can! car buying process. Even after driving off the lot, they will answer any questions and help you out in any way they can! More

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Great experience and a great staff that was easy to work with and very straight forward and honest with and very straight forward and honest More

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Lack of customer service skills. Poor communication. What should have taken an hour took over 5 - I had to seek out explanation. Poor communication. What should have taken an hour took over 5 - I had to seek out explanation. More

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My Good Friends at Dick Scott once again made the transaction exceptionally easy!! I have many transactions with them and have referred numerous friends and family, all had terrific experiences with transaction exceptionally easy!! I have many transactions with them and have referred numerous friends and family, all had terrific experiences with the Professionals at Dick Scott Fowlerville! More

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Dick Scott in Fowlerville Michigan treated us buying her new jeep like royalty! Awesome dealership new jeep like royalty! Awesome dealership More

by JAJUDD Verified Customer Verified Customer

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Thanks to Nelson and the whole staff at Dick Scott Motor Mall. From the moment you walk in the door to the moment you leave ALL personnel is very courteous and helpful. Can’t count the number of cars our fa Mall. From the moment you walk in the door to the moment you leave ALL personnel is very courteous and helpful. Can’t count the number of cars our family has gotten from the Dick (Judd) Scott folks. More

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Mariah was fantastic. The whole team did a great job! I appreciate all their great work! Thank you!!! The whole team did a great job! I appreciate all their great work! Thank you!!! More

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Not impressed at all. I purchased a 2023 Jeep Compass Trailhawk. It only has 16,000 miles and was a service vehicle for the dealer. I put $5000 down for down payment. I wa I purchased a 2023 Jeep Compass Trailhawk. It only has 16,000 miles and was a service vehicle for the dealer. I put $5000 down for down payment. I was trying to get my payment around $300 a month. With my down payment my monthly payment was $344. Salesman would not work with me to get my payment to $300 because they put the "lowest" price on there vehicles. So, whatever I bought it anyways. I have had it a month and have to take it in for service already. The auto start-stop function does not work and there is a transmission issue. I will update my experience after I take it in for it's service December 1st. They had to replace the transmission cooler and the actual transmission. It took a couple weeks. The only good thing is that I did get a loaner vehicle after a few days. The auto start/stop function still does not work, and according to them it worked when they tested it. Very odd as it has NEVER worked when I drive it and have driven it for a couple hours round trip. So, I have to bring it back in and pay the $170 diagnostic fee (which could be waived if it is a warranty issue) but they seem to think the batteries could be bad due to age and cold and that's about another $1,000 for both batteries. The vehicle is only 2 years old and the batteries could already be dead? Nice quality vehicles. Another issue, which I admit is my bad for not looking close enough when looking at the car before I bought it. After having it a couple days I noticed the muffler looked odd. When I got under the the car I could see that someone had backed into something pretty hard. The muffler is bent up along with the exhaust pipe and right under the bumper is bent. My bad for not noticing before but can't believe they would sell it like that. But now I have to pay to get it fixed. Then funny thing is I received an email asking for my contact information, yet no one contacted me. I will NEVER by from here again and probably will never buy another Jeep vehicle. More

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From the salesman to the service manager to the cashier, everyone at Dick Scott Motor Mall made the new car process pleasant. You have a gem in Fowlerville, MI!! everyone at Dick Scott Motor Mall made the new car process pleasant. You have a gem in Fowlerville, MI!! More

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She is the ABSOLUTE BEST! !! We stuck with Dick Scott because of her patience, her understanding, and her personable nature! She treated us like family and helped us through so !! We stuck with Dick Scott because of her patience, her understanding, and her personable nature! She treated us like family and helped us through some REALLY tough situations dealing with our vehicle. We will never be able to thank her enough!!! More

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