Maribel Segura

Its a very clean and courteous dealership. Chris was very nice and kept me updated about my car. Chris was very nice and kept me updated about my car. More

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Scott and Gene are an extremely helpful and courteous team. Extremely happy with my purchase and thankful for these guys! team. Extremely happy with my purchase and thankful for these guys! More

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Aamer is fantastic. Very personable and in details of explanation for 2 different vehicles I had brought into the dealership. He's primary reason I have all service done Very personable and in details of explanation for 2 different vehicles I had brought into the dealership. He's primary reason I have all service done with this dealership. More

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Nice deal with customer service, its fantastic, i will recommended others. nice car, clean and service recommended others. nice car, clean and service More

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Service writer Chris was great. He listened to my needs, provided clear answers as to what work needs to be done, very polite, and followed up with status as I waited. Great overall He listened to my needs, provided clear answers as to what work needs to be done, very polite, and followed up with status as I waited. Great overall experience. More

by Jeff Verified Customer Verified Customer

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Was disappointed with windshield replacement service and General Manager, Gene Shenkman. I received no information regarding steps needed to get the windshield replaced nor how to protect the windshield for General Manager, Gene Shenkman. I received no information regarding steps needed to get the windshield replaced nor how to protect the windshield for the post install 48 period without initiating multiple calls to the dealership. This information should have been provided to me before work was initiated. Gene Shenkman sent me an automated text following installation stating I may receive a survey and if I had any issues to text him back prior to filling out the survey. I immediately texted him the above opinion and received no response. More

by STICK.PLAY Verified Customer Verified Customer

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I have to say that the service team at Arlington Acura is very attentive, quick, and professional, and prices are very competitive. The only area for improvement is the availability of loaner cars. I underst very attentive, quick, and professional, and prices are very competitive. The only area for improvement is the availability of loaner cars. I understand this was a last minute emergency, but a loaner car would have helped tremendously. However, I was back on the road the next day. Thanks Steve and keep up the good work! More

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Excellent and prompt service with quality and care. Very accommodative as well. Only concern is why is Credit Card payment being charged 3.5% fee regardless of the amount of the invoice. Can Acura S Very accommodative as well. Only concern is why is Credit Card payment being charged 3.5% fee regardless of the amount of the invoice. Can Acura Service Dept change this? More

by SUJIT BAKRE Verified Customer Verified Customer

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Great customer service! I appreciate the time that Mark took to welcome me and understand my service needs. Service was quick and communication was on point. I appreciate the time that Mark took to welcome me and understand my service needs. Service was quick and communication was on point. More

by ELIZABETHCOOKPHD Verified Customer Verified Customer

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The best service from Steve farmandi excited first time ever thank you for the lovely service ever thank you for the lovely service More

by ALBERTHEWIYOU Verified Customer Verified Customer

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