Marikeyla Colon

for the most part, service has been very good. I have been going there a long time. I have been going there a long time. More

by hogdawg Verified Customer Verified Customer

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We bought our first Genesis in 2023, and coming back to trade it in for the 2026 model was an absolute breeze. ​Our service advisor, Ian, is hands-down the best, he always treats us like family and makes trade it in for the 2026 model was an absolute breeze. ​Our service advisor, Ian, is hands-down the best, he always treats us like family and makes sure we're completely taken care of every time we step through the door. Special thanks as well to Jose Perez, our salesman, who made the entire process smooth, honest, and effortless. ​Both Ian and Jose deliver top-tier customer service, and management should be extremely proud to have them on the team. We wouldn't go anywhere else! More

by Orlando & Emily Verified Customer Verified Customer

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Universal Nissan i had a goo experience especially from my advisor mr Daniel nice person my advisor mr Daniel nice person More

by jaggyreid Verified Customer Verified Customer

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Literally the worst experience! Almost a week and still waiting for the service manager to return my call! Almost a week and still waiting for the service manager to return my call! More

by elainner Verified Customer Verified Customer

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Very nice people to work with, I wish the waiting area was a little larger and brighter and warmer. was a little larger and brighter and warmer. More

by Rfuller0611 Verified Customer Verified Customer

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Great Customer Service, Great Service. The Employee Take Care And Explain Everything About My Car .Very Helpful. The Employee Take Care And Explain Everything About My Car .Very Helpful. More

by bsmnewa Verified Customer Verified Customer

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I love my Genesis service family i love the MVP treatment this is why I am on my second genesis this is why I am on my second genesis More

by BRENDA.RONDON Verified Customer Verified Customer

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They did a fantastic job. My advisor was fantastic. She got me in and out 123. The video you guys sent is very knowledgeable to let me know what’s going on with my car. I than My advisor was fantastic. She got me in and out 123. The video you guys sent is very knowledgeable to let me know what’s going on with my car. I thank you and I appreciate everything. More

by hopejoyy1964 Verified Customer Verified Customer

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When I called and asked the price when making the appointment, I was given one price. When we dropped off the car, we were informed it was a different price, without adding any of the recommendations appointment, I was given one price. When we dropped off the car, we were informed it was a different price, without adding any of the recommendations. More

by Mrsortiz31 Verified Customer Verified Customer

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I do not remember both ladies listed, but I do remember the top one. She handled my question without any problems. However, I would say that I am more impressed by how the service liaisons handled the ne the top one. She handled my question without any problems. However, I would say that I am more impressed by how the service liaisons handled the necessary information for me. And it is nice to get back a cleaned car. More

by bellalauren Verified Customer Verified Customer

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