Marilyn Babcock | Page 5

We had the best experience ever. The employers were amazing. I would recommend this place. The most friendly and understated people. The manager was so nice and understanding. amazing. I would recommend this place. The most friendly and understated people. The manager was so nice and understanding. More

by ILHAN04 Verified Customer Verified Customer

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Professional and courteous. Customer should aware of local trade in values and list price of new car. Be an informed buyer to save money. Thank you local trade in values and list price of new car. Be an informed buyer to save money. Thank you More

by psmith58fl Verified Customer Verified Customer

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Everone was great to deal with and very friendly, My sales rep was very professional and easy to talk and answer all my Questions.I had a good experience with eveyone sales rep was very professional and easy to talk and answer all my Questions.I had a good experience with eveyone More

by ptspear Verified Customer Verified Customer

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Cleaning of car not good , back left dirty, Windows ?? Marilyn Babcock was wonderful to work with, so nice. and helpful. Would deal with her again. Forgot names of service dept but all friendly ?? Marilyn Babcock was wonderful to work with, so nice. and helpful. Would deal with her again. Forgot names of service dept but all friendly More

by BETTYHASSE Verified Customer Verified Customer

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I have purchased two cars now from this dealership. I really appreciated the care they provided at each step of the process! From the salespeople to the finance, I felt litened to, and they did their bes really appreciated the care they provided at each step of the process! From the salespeople to the finance, I felt litened to, and they did their best to get me into the car I wanted while also keeping me within my budget! Thank you! More

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White Bear Acura Subaru made the buying experience for my first Subaru Forester an exceptional experience! It was smooth sailing from the initial purchase, through delivery and into the after- purchase co first Subaru Forester an exceptional experience! It was smooth sailing from the initial purchase, through delivery and into the after- purchase contact to help me understand the vehicle systems. More

by curtvanoort85 Verified Customer Verified Customer

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She is genuine and kind. Answers all my questions and has my interest in mind while working to find the right car for me. We have bought 2 Subarus from Marilyn and will be back for another eventually. Thanks my interest in mind while working to find the right car for me. We have bought 2 Subarus from Marilyn and will be back for another eventually. Thanks More

by bmudskipper Verified Customer Verified Customer

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I have found White Bear Acura Subaru to be a very reliable company, with great improvement with service with their new building. I just purchased my fourth Subaru and shouldn't be happier reliable company, with great improvement with service with their new building. I just purchased my fourth Subaru and shouldn't be happier More

by JOHN83XG Verified Customer Verified Customer

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Marilyn worked her tail off to get the car of my dreams. She was very transparent and knew her stuff along the whole process and supported us along the way! She was very transparent and knew her stuff along the whole process and supported us along the way! More

by boazjfink Verified Customer Verified Customer

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Ms. Babcock is an excellent representative for your Subaru dealership and I would recommend her to anyone. Best salesperson I've had...ever and I've worked with a lot of them! I believe she went above Subaru dealership and I would recommend her to anyone. Best salesperson I've had...ever and I've worked with a lot of them! I believe she went above and beyond what was necessary to make the sale. She knew everything about the purchasing process and it was nice talking to her about her first hand knowledge and experience, actually owning a Subaru. She sold us on the quality and safety ratings and all the other great things but most importantly, she sold us who she is as a person. We all know what they say about auto-sales people (some of which are true sometimes), Marilyn was 180 degs. the opposite. She was super genuine and it wasn't an act. If it was an act, she needs to be awarded an emmy! As a new car buyers, it was actually between the Subaru Ascent and a GMC Acadia but fortunately for both of us (you and I), Marilyn's professionalism, expertise and sensarity, we ended up in your favor. Marilyn deserves a promotion/raise/time-off award/etc. She's serving you very well and I hope it doesn't go unrecognized. On a different note, I do think it's kind of odd how you have the salesperson convince the buyer how great Subarus are and then you do a 180 and have your finance/business manager try to convince the buyer just the opposite. I believe you tried to sell 4 or so (?), different products to me to make the already $50k vehilce better, more mechanically sound, more worry free, protected, etc. I was thinking to myself, "Do they know something I don't about the car, e.g., mechanical issues, electronic, cheap paint job, poor quality carpet, fake leather, etc., that I their not telling me?" Why the push? Part of the reason I even considered buying a Subaru was because of it's dependability and ratings and then surprisingly, someone tries to convince me that maybe Subaru isn't quite as dependable as they make us believe it is? I did purchase the 10yr/100k warranty at a discount because I think with all the electronic gizmos and negative conversations about the ASCENT transmission, it is likely I will see something expensive needing to be replaced over the next 10 years or, 100k miles. So I bought it. So, bottom-line is: Continue to press how great the car is and confirm with the customers' about how great the car is and the positive reputation they heard about is true! But back off a bit with pushing the extras. Stop making it seem like the vehicle is less than adequate "as is" and insisting the owner buy one or all extras to get the ultimate experience from their Subaru! Make it known that extras are available but stop trying so hard to make the buyer feel compelled to purchase any of it because the quality of the vehicle may not be as great as what Subaru claims it to be. Thank you for your time. If you have any questions, let me know! More

by fosterm5777 Verified Customer Verified Customer

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