Mark Samuelson

Good service and helpful staff. Second car I bought from them. Very satisfied. Thank you Second car I bought from them. Very satisfied. Thank you More

by RJHAARM Verified Customer Verified Customer

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Responsive and attentive for our out of state purchase. We had a somewhat complicated deal as we were buying from out of state for our son in the military and living in AK. After picking up the car I had We had a somewhat complicated deal as we were buying from out of state for our son in the military and living in AK. After picking up the car I had to drive to MO to have it shipped. The dealership worked with us to have all the documentation in order. More

by hestellin Verified Customer Verified Customer

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While I ultimately decided to buy my vehicle from this dealership, my expectations were not entirely met based on both the reviews and the firsthand accounts I had received from close family and friends w dealership, my expectations were not entirely met based on both the reviews and the firsthand accounts I had received from close family and friends who had dealings with this location. One area that could be improved is the handling of financing options. Instead of being presented with them upfront, I had to inquire about them myself. During my visit to the dealership to purchase the vehicle, I found myself filling out a financing application, even though I could have done so from my home if I had been informed earlier. What puzzled me was that, shortly after submitting the application, I received a call from a different sales rep. at the same location, seemingly unaware of my previous interactions. This lack of communication among the sales team was quite apparent. As we neared the completion of the purchase process for my new vehicle, a significant oversight was noticed. The finance rep. remembered that I was trading in my existing vehicle, necessitating adjustments to both the price and the paperwork. This oversight could have had significant consequences, and I believe there should be more robust procedures in place to prevent such situations. Additionally, a few days prior to my purchase, I had placed a deposit on the vehicle, which was intended to be applied toward my initial purchase price. Unfortunately, this detail was overlooked by the finance rep. Although the deposit has since been refunded, it highlights the need for more effective processes to prevent such oversights from occurring in the future. Finally, I was not made aware of the additional benefits that come with buying from this location, such as the Holiday discount card. While this was not communicated to me, I looked on the website later on and noticed it mentions that the card may take a few weeks to arrive via mail. I would have appreciated having this information ahead of time to set my expectations accordingly. There are perks from buying from a dealership and this should be something to eagerly promote to encourage customers to use this location. However, it seems like the opposite and instead nothing something that is even mentioned. More

by ALIX.GACEK Verified Customer Verified Customer

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The people are so nice , they explained well and I got a new car , thank you new car , thank you More

by myohtetzawgm Verified Customer Verified Customer

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Great experience ! It was a smooth experience from Trading in the car to purchasing the new car. Thank you ! It was a smooth experience from Trading in the car to purchasing the new car. Thank you ! More

by DCROWELL77 Verified Customer Verified Customer

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Professional and courteous sales person we able to help meet my needs. Not pushy and was able to answer my questions. The used vehicle was as advertised and cleaned up very nicely for me to test drive. meet my needs. Not pushy and was able to answer my questions. The used vehicle was as advertised and cleaned up very nicely for me to test drive. Was able to get in and out quickly on the finance side. More

by Carguy26 Verified Customer Verified Customer

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Courteous and helpful staff, good selection of cars and a comfortable waiting area made it a pleasure to buy a car here. comfortable waiting area made it a pleasure to buy a car here. More

by EHAHN930 Verified Customer Verified Customer

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Fairly good service but I feel I was mislead when Mark S. told me that new front wheel drive vehicles are basically the same as all wheel drive vehicles. Coming from a 1996 Chevy Blazer I did not know what told me that new front wheel drive vehicles are basically the same as all wheel drive vehicles. Coming from a 1996 Chevy Blazer I did not know what to expect of a 2018 vehicle and I wish this would have been explained to me better. More

by tiffanybolkphotography Verified Customer Verified Customer

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👍loyalty for second Acura car and Same salesman, we glad to met him again after 11 year. to met him again after 11 year. More

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So far, the used car I purchased have functioned well. I appreciated the 30 day warranty which will soon be over in my case. I really like the car! I appreciated the 30 day warranty which will soon be over in my case. I really like the car! More

by reyer001 Verified Customer Verified Customer

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