Marilyn McPhail
Marilyn McPhail at Ed Morse Cadillac Tampa
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Marilyn McPhail

Sales & Leasing Consultant

Ed Morse Cadillac Tampa

101 East Fletcher Avenue
Tampa, FL 33612

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4.9
15 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

1 yr, 3 mos

Languages Spoken

Spanish Spanish

4.9

15 Reviews

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15 Reviews of Marilyn McPhail

November 06, 2023

Dealership Rating
Employee Rating

Marilyn was our sales rep. She was friendly yet very professional. We loved the help and decision making she helped us with. The manager was also very helpful. Over all our buy More

by kjgraves2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Pena

Nov 07, 2023

Ed Morse Cadillac Tampa responded

We are pleased to hear of your great experience with Marilyn! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

January 21, 2023

Dealership Rating
Employee Rating

Marilyn and the staff were great at Ed Morse. They were helpful and very friendly. More

by AHill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lam Nguyen

Jan 23, 2023

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Marilyn! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

December 17, 2022

Dealership Rating
Employee Rating

My bright, knowledgeable, wonderful, thoughtful salesman, Andy MARRERO who is the partner with another wonderful sales lady named MARILYN McPHAIL who was away on leave. Today went smooth as silk without any More

by highhope2911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Marrero , George Rodriguez

Dec 19, 2022

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

November 30, 2022

Dealership Rating
Employee Rating

Estoy muy agradecido de la attention de Marilyn y Andy de le dept de ventas y Ronald de el dept de Servicio. Ellos me ayudaron y ahora estoy muy feliz con mi nuevo XT6 More

by valdesh9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Marrero , Ronald Cabrera

Nov 30, 2022

Ed Morse Cadillac Tampa responded

¡Nos complace saber de su gran experiencia con Marilyn, Andy y Ronald! Gracias por tomarse el tiempo para compartirlo con nosotros. Oficinas corporativas de Ed Morse

November 29, 2022

Dealership Rating
Employee Rating

Marilyn and George are amazing! ! The whole car buying process can be a little stressful but they made me feel very at ease throughout the whole process. More

by Mommabear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George

Nov 30, 2022

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience with Marilyn and George! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

May 23, 2022

Dealership Rating
Employee Rating

We had the best experience from the moment we called to the minute we walked out with our gorgeous vehicle. Everyone was so friendly and personable. Best part is we did not feel pushed into anything! Defi More

by Doreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Marrero

May 23, 2022

Ed Morse Cadillac Tampa responded

We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Office

January 17, 2022

Dealership Rating
Employee Rating

Spoke with Katrina today ( 1-17-2022 ) and she tried to charge me $30K OVER MSRP for a vehicle. Please save yourselves a lot of money and go elsewheres. Katrina and her crew at Ed Morse Cadillac of Tampa a More

by rchrusz
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edward Trujillo, Mike Devine , Chris Cutting, Jean Papy, Nick Roberts, Edwin Salabarria, Christian Smith, Serenity Smith, Tristan Tucker

Jan 18, 2022

Ed Morse Cadillac Tampa responded

We regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Sales Manager, Christian Smith, via email at ChristianSmith@edmorse.com to discuss this further. Ed Morse Corporate Offices

Jan 18, 2022

rchrusz responded

It’s horrible what you are attempting to do to people who just want to purchase a vehicle for either themselves or a family member. Just because an individual has the financial ability to buy an Escalade doesn’t mean that you should attempt to get more money out of them just because it’s their. You give clients the story that EVERYONE is doing this and that couldn’t be further from the truth. Not all Cadillac dealerships are doing this. It’s GREED!! That’s all it is and if I can save just a few people from getting taken advantage of by you and your dealership than I’ll be happy. I’ll be leaving a Google review as well.

September 17, 2021

Dealership Rating
Employee Rating

Muy profesional y excelente atención, mi mejor experiencia desde que contacté con el…. satisfecho 100% More

by msuarez53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zoilo Luis , Chris Cutting, Carlos Martinez, Kevin Roberts

Sep 17, 2021

Ed Morse Cadillac Tampa responded

Nos alegra escuchar eso. Gracias por tomarse el tiempo y hacérnoslo saber. Ed Morse Corporate Offices

March 26, 2021

Dealership Rating
Employee Rating

Just got my car delivered to my door!!! Ed Morse is a great dealership. I will definitely recommend them. And I’m sure I will be using them for my next purschase More

by drwho4265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2021

Ed Morse Cadillac Tampa responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us. Ed Morse Corporate Offices

November 30, 2020

Dealership Rating
Employee Rating

This dealership is one of the best I’ve been to . Great selection of cars with very knowledgeable team to back it up . But by far hands down to Zoilo Luis pretty much he made my experience incredible as if More

by hsmj5301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zoilo Luis

Dec 01, 2020

Ed Morse Cadillac Tampa responded

Thank you for taking the time to share your excellent experience with Zoilo! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

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