67 Reviews of Mario Burgos
March 21, 2024
The dealership was a pleasure to work with and James Jones is perhaps the best sales representative I’ve ever been associated with Jones is perhaps the best sales representative I’ve ever been associated with More
Other Employees Tagged: James Jones, Shannon Roy
February 20, 2024
This dealership is top notch. From sales to service it doesn’t get much better. James Jones is a fantastic representative for Nimnicht and I just purchased my fourth vehicle from From sales to service it doesn’t get much better. James Jones is a fantastic representative for Nimnicht and I just purchased my fourth vehicle from him. This 2023 Envision Avenir is exactly what my wife wanted and I went to James and Nimnicht Buick - GMC first and last. The people are great and they always make you feel comfortable and aren’t overly aggressive when it comes to the sale. Thank you all and especially James for being great people. More
Other Employees Tagged: James Jones, Shannon Roy
November 29, 2023
Ty is the GOAT! !! He is funny, transparent, hospitable and just plain honest. Hands down, the best salesman. To be honest, I stopped by the Toyota dealership and jus !! He is funny, transparent, hospitable and just plain honest. Hands down, the best salesman. To be honest, I stopped by the Toyota dealership and just felt blah. I am telling all my friends about my experience. I am now GMC/Buick fan. Shipmate thank you for all your help. BZ!!⚓️ More
Other Employees Tagged: Shannon Roy, Gus Aikens, Ty Richmond, Greg Fouche , Mahdi Milatyar
November 03, 2023
Service team is excellent and they are great about communicating. Only reason they didn't get 5 stars is the 3% credit card fee. It's a pain to have to pay cash when everyone else is going cashle communicating. Only reason they didn't get 5 stars is the 3% credit card fee. It's a pain to have to pay cash when everyone else is going cashless. More
November 03, 2023
This is my third vehicle purchase at Nimnicht Buick/GMC. I cannot express how satisfied I am with their attentions, clean and transparent negotiation and the excellent customer service. Highly recommend thi I cannot express how satisfied I am with their attentions, clean and transparent negotiation and the excellent customer service. Highly recommend this dealership, Keith A. as your salesperson, and will definitely use them again. ———————— Esta es mi 3er compra de un vehículo a través de Nimnicht Buick/GMC. Extremadamente satisfecha con sus atenciones, la transparencia de sus negociaciones y el excelente servicio al cliente. Recomiendo este dealer, y en especial a Keith A. y definitivamente los volvería a utilizar. More
Other Employees Tagged: Keith Albert, Gus Aikens, Scott Roberson, Greg Fouche
September 13, 2023
It’s been said that a dealership is only as good as their service department. Sadly, the Nimnicht Buick service department is horrible. The “courtesy “ shuttle driver is very slow to respond. I don’t recomme service department. Sadly, the Nimnicht Buick service department is horrible. The “courtesy “ shuttle driver is very slow to respond. I don’t recommend Nimnicht Buick service department More
August 23, 2023
Was absolute worst service experience ever! I had to give them one star as 0 stars was not an option. Took 2 months to get sun roof repaired. So many issues here it’s too long a list to I had to give them one star as 0 stars was not an option. Took 2 months to get sun roof repaired. So many issues here it’s too long a list to capture. Employees do not answer phones or return phone calls. Dealer Sr management does not return calls either when major issues are brought to their attention. Service center management is overworked and rude to customers and does not listen and empathize their concerns. They are very quick to offer excuses and take your money. Stay away from this dealer. More
Other Employees Tagged: Gene Maxwell
August 23, 2023
Efficient and courteous come to mind outright. From service to sales, they listened to our needs, our concerns and provided the right vehicle at fair value. From service to sales, they listened to our needs, our concerns and provided the right vehicle at fair value. More
Other Employees Tagged: Jackie Lynch, Keith Albert, Shannon Roy
June 07, 2023
Scheduled appt. And took day off without pay to get repairs done because my family was going out of town. Waited 6 hours for them to tell me they didnt have all the And took day off without pay to get repairs done because my family was going out of town. Waited 6 hours for them to tell me they didnt have all the parts. The Service Rep said he would give me an additional 10 % off for issues that day plus Military discount of 10% . Rescheduled for that Saturday but rep wasnt there. It took them 5.5 hrs for repairs and they charged me for 7.6 hrs and gave me 100.00 off and Service Rep there said that was all he was doing because I had already got a good deal. Ended up costing me 421.00 dollars more than I was told. I didnt have time to argue because my daughter was sick and I had to take her to the doctor as soon as I was done. When I checked all repairs at my house later that day they charged me for 3 bolts and they didnt even put them in. They just moved 1 bolt to make the exhaust manifold heat shield quit rattling. I am a Military Veteran of 22 years and have disabilities that prevent me from doing this work myself. That is why I took it there to start with. I tried to call Dealer Manager and Service Manager and neither one would return my call which is very unprofessional and wouldnt even pick up the phone when I was told they were both there. I will never go here again and will tell everyone I knpw to avoid it also. Its sad that is the way things are in this world, but they will sure take your money. More
Other Employees Tagged: Gene Maxwell, Drew Scott , Cameron