Fette Ford Kia

I purchased a 2023 New Ford Bronco with the Hard Top. After 3 years and 48,000 Miles, my hard top started having micro cracks appear throughout the hard top. Keep in mind I have never once removed the ha After 3 years and 48,000 Miles, my hard top started having micro cracks appear throughout the hard top. Keep in mind I have never once removed the hardtop and never had any accidents - I just had it parked in my driveway and over time it cracked under normal use. I brought the issue up with Ford and they advised that surpassed the 3 year and 36000 mile bumper to bumper warranty. I had to call Ford Customer Service, to which they opened a case number. Ultimately Ford customer service's best fix was to replace the worst portion of the hardtop at a 60/40 split - to which it still had to pay $2,000 out of pocket. This is not right at all - Ford should have covered the full replacement of all 3 pieces of the hard top - not just split the cost of one of the pieces. Please keep this in mind when buying the hard top broncos - Buyers Beware More

Just got a Bronco and couldn't be happier. Great service and knowledgeable staff. Highly recommend this dealership. Great service and knowledgeable staff. Highly recommend this dealership. More

I walked in to look at Ford Broncos, and walked out with a deposit and next day the Bronco. They offered me a deal that I couldn't refuse. I went to other Fords in the area and felt unheard on what I was lo a deposit and next day the Bronco. They offered me a deal that I couldn't refuse. I went to other Fords in the area and felt unheard on what I was looking for. Not here. 2025 Ford Bronco Badlands edition. More

Great service experience and an understanding service team. Very easy to work with. It Made all of the difference team. Very easy to work with. It Made all of the difference More

This dealership is the BEST! I love my Ford Bronco Sport!!!! The staff is great and the service top notch! I’ll never buy / lease from anywhere else. I love my Ford Bronco Sport!!!! The staff is great and the service top notch! I’ll never buy / lease from anywhere else. More

Have been a long time customer of Fette. Latest service was disappointing. When arrived for at service garage no one appeared to do check in. Waited a reasonable amount of time for assista Latest service was disappointing. When arrived for at service garage no one appeared to do check in. Waited a reasonable amount of time for assistance.I had to find an employee to do check in. Employee did not seem interested in helping . Overall experience was not good. Time to find another place for maintenance and service. Again a long time customer . Service is not what it used to be. More

I dropped a Mach-e with a charging problem off on Monday for a Wednesday appointment. On Tuesday morning the service advisor called to say the problem was identified and resolved, under warranty! I had th for a Wednesday appointment. On Tuesday morning the service advisor called to say the problem was identified and resolved, under warranty! I had the vehicle back in timer for a Wednesday road-trip saving the cost of a rental. Couldn't be more pleased. More

The workers there are very nice and helpful and will answer any questions you have about your vehicle to get a understanding. answer any questions you have about your vehicle to get a understanding. More

I have been a customer with Fette for over 30 years; in that time, I have purchased or leased 10 vehicles from Fette. Sales staff was always good but have had several issues with the service department ov that time, I have purchased or leased 10 vehicles from Fette. Sales staff was always good but have had several issues with the service department over the years. Just leased another Explorer from Fette. The salesman was new and was not very knowledgeable about the vehicle. However, my bigger complaint is that after waiting at least 1 hour and 15 minutes for the SUV to be "cleaned", upon getting the SUV home I noticed: 1. There was water/glass cleaner spots all over the inside of the front windshield. It appears that the windshield was sprayed but never wiped. 2. The windshield washer fluid was almost empty. 3. All 4 tires were very overinflated; should have been set at 33 psi, were 47 psi. 4. The carpet was not vacuumed under the floor mats. 5. There was glue residue on two windows from the information stickers. Don't know why it took so long for such an outcome. More