Mario Castillo

I recently purchased a new car from Honda Ocean, and I couldn’t be happier with the experience. Mario was absolutely amazing from start to finish. He was professional, knowledgeable, and genuinely cared a couldn’t be happier with the experience. Mario was absolutely amazing from start to finish. He was professional, knowledgeable, and genuinely cared about helping me find the right vehicle without any pressure. Mario took the time to answer all of my questions, walked me through every step of the process, and made sure I felt comfortable and confident in my decision. His customer service truly stood out, and he went above and beyond to make the entire experience smooth and stress free. If you’re looking to buy a car, I highly recommend asking for Mario at Honda Ocean. He made what can often be a stressful process feel easy and enjoyable. I’m extremely happy with my purchase and grateful for his help! More

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Great customer service the sales person was not pushy and well spoken I would refer the dealer well spoken I would refer the dealer More

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Me an brindado un gran servicio las personas que me atendieron con una gran amabilidad y atención gracias por su buena atención atendieron con una gran amabilidad y atención gracias por su buena atención More

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This is a great Dealership employees are always great an very attentive service department is right on from the service writer to the technicians I highly recommend this dealership. very attentive service department is right on from the service writer to the technicians I highly recommend this dealership. More

by Joe Verified Customer Verified Customer

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Quick service. Professional staff. Answered all my questions and notified me right away once my car was ready. Professional staff. Answered all my questions and notified me right away once my car was ready. More

by Chrismoreno1 Verified Customer Verified Customer

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All of the personnel at Ocean Honda of Whittier were efficient, courteous, and effective. I am grateful for Khyrstal, Ory, Wilfredo, and Alex, and all of the other repair personnel. efficient, courteous, and effective. I am grateful for Khyrstal, Ory, Wilfredo, and Alex, and all of the other repair personnel. More

by USERLARRY563 Verified Customer Verified Customer

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The customer service component was good. My complaint is that the exiting driveway is extremely steep and can ruin your whole suspension. I exited with extreme caution and still had a horrib My complaint is that the exiting driveway is extremely steep and can ruin your whole suspension. I exited with extreme caution and still had a horrible experience coming down that driveway. That driveway should have been attended to a while back!!!! I'm in total disbelief how that parking lot/service department driveway has been neglected, nothing has been done. Even though I live in Whittier and you're the closest Honda dealership to me, I will never go back. I don't was to ruin my car's suspension as I exit the service department. I paid way too much for my Honad Accord Hybrid Sport to mistreat it in any way. Also, they didn't bother to wash my car. Other Honda shops will wash my vehicles and or give me a voucher to get it washed at a near by car wash.😒 More

by saulrsanchez Verified Customer Verified Customer

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Great service. Made an appointment and they were so fast and nice. I wanted for my car and the experience was very pleasant. All the staff I spoke with were very fr Made an appointment and they were so fast and nice. I wanted for my car and the experience was very pleasant. All the staff I spoke with were very friendly and helpful. The work was finished on time as stated the car was clean when I received it. The only thing is I recommend that the dealer starts washing the vehicles again it helps really a lot More

by johnnyhye Verified Customer Verified Customer

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Took my car for service and they said it would be 2 to 3 hours it was there for 5 and they didn’t even finish everything. They called saying they forgot to take a picture of a part they installed and asked hours it was there for 5 and they didn’t even finish everything. They called saying they forgot to take a picture of a part they installed and asked for me to take it back and they’ll fill up my gas tank. So I took it the next morning and they never put any gas in it. Never really had a problem at this dealership and I have gotten a couple cars there in the past but this was disappointing More

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My appointment was for 9:30am and I was on time I sat in the car almost 30 minutes and no one never came out my friend had to go in to see what’s going on a few minutes later they came out. When i arrived the car almost 30 minutes and no one never came out my friend had to go in to see what’s going on a few minutes later they came out. When i arrived I no cars was in front of me instead of coming out to help the customer they continued staying in side and answering the phone I thought customers come first I guess not and the couldn’t tell me how long my car was going to take for service More

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