Mario Castillo

My visit to Ocean Honda was my first and the Best. I was referred by Ruben Alarcon and the customer service was great. He connected me with a wonderful salesman Travis, and he was awesome. The coffee I was referred by Ruben Alarcon and the customer service was great. He connected me with a wonderful salesman Travis, and he was awesome. The coffee was Perfect for the occasion. Finance Mgr Jaramillo got me out the door with a brand new Honda HRV. Excellent Team at Honda Whittier. Thank you all thank you My dear friend Ruben Alarcon, Always The Best. Keep up the Great Teamwork I will definitely send referrals your way!!!! ♥️💯 More

by dvalenzuela1968 Verified Customer Verified Customer

Report | Print

Was forced into 7000 on yp charges some were said to be maditory even though its a used vehicle .. famges noticed to paint and body after seeing in day time . And was given a attitude by service department maditory even though its a used vehicle .. famges noticed to paint and body after seeing in day time . And was given a attitude by service department because I was forced to purchase a 2700 cardoc gps that was not working and had to be fixed .. life goes on and we learn where not to go back to More

by robhandymanservicellc Verified Customer Verified Customer

Report | Print

The process was very fast and the dealer's personnel are very efficient and helpful very efficient and helpful More

by claudia562714 Verified Customer Verified Customer

Report | Print

I recently purchased a new car from Honda Ocean, and I couldn’t be happier with the experience. Mario was absolutely amazing from start to finish. He was professional, knowledgeable, and genuinely cared a couldn’t be happier with the experience. Mario was absolutely amazing from start to finish. He was professional, knowledgeable, and genuinely cared about helping me find the right vehicle without any pressure. Mario took the time to answer all of my questions, walked me through every step of the process, and made sure I felt comfortable and confident in my decision. His customer service truly stood out, and he went above and beyond to make the entire experience smooth and stress free. If you’re looking to buy a car, I highly recommend asking for Mario at Honda Ocean. He made what can often be a stressful process feel easy and enjoyable. I’m extremely happy with my purchase and grateful for his help! More

Report | Print

Great customer service the sales person was not pushy and well spoken I would refer the dealer well spoken I would refer the dealer More

Report | Print

Me an brindado un gran servicio las personas que me atendieron con una gran amabilidad y atención gracias por su buena atención atendieron con una gran amabilidad y atención gracias por su buena atención More

Report | Print

This is a great Dealership employees are always great an very attentive service department is right on from the service writer to the technicians I highly recommend this dealership. very attentive service department is right on from the service writer to the technicians I highly recommend this dealership. More

by Joe Verified Customer Verified Customer

Report | Print

Quick service. Professional staff. Answered all my questions and notified me right away once my car was ready. Professional staff. Answered all my questions and notified me right away once my car was ready. More

by Chrismoreno1 Verified Customer Verified Customer

Report | Print

All of the personnel at Ocean Honda of Whittier were efficient, courteous, and effective. I am grateful for Khyrstal, Ory, Wilfredo, and Alex, and all of the other repair personnel. efficient, courteous, and effective. I am grateful for Khyrstal, Ory, Wilfredo, and Alex, and all of the other repair personnel. More

by USERLARRY563 Verified Customer Verified Customer

Report | Print

The customer service component was good. My complaint is that the exiting driveway is extremely steep and can ruin your whole suspension. I exited with extreme caution and still had a horrib My complaint is that the exiting driveway is extremely steep and can ruin your whole suspension. I exited with extreme caution and still had a horrible experience coming down that driveway. That driveway should have been attended to a while back!!!! I'm in total disbelief how that parking lot/service department driveway has been neglected, nothing has been done. Even though I live in Whittier and you're the closest Honda dealership to me, I will never go back. I don't was to ruin my car's suspension as I exit the service department. I paid way too much for my Honad Accord Hybrid Sport to mistreat it in any way. Also, they didn't bother to wash my car. Other Honda shops will wash my vehicles and or give me a voucher to get it washed at a near by car wash.😒 More

by saulrsanchez Verified Customer Verified Customer

Report | Print