I had a great experience working with a service
department at Shottenkirk Nissan Dealership. From the moment I walked in, they were welcoming, professional, and extremely knowledgeable. They took t
department at Shottenkirk Nissan Dealership. From the moment I walked in, they were welcoming, professional, and extremely knowledgeable. They took the time to understand my needs and helped me find the perfect vehicle without any pressure. What stood out the most was their honesty, clear communication, and commitment to customer satisfaction. You can tell they lead their team with integrity and truly care about creating a positive experience. I highly recommend working with them.
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by Ylse Olivares
Service Price Transparency
Jun 24, 2025 -
Shottenkirk Nissan Katy responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Excellent detailed attention to car and to customer.
Like first come first served service offering.
.
Like first come first served service offering.
.
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by Randyburkham
Service Price Transparency
Jun 20, 2025 -
Shottenkirk Nissan Katy responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!
QUICK.
CLEAN. EFFICIENT, ATTENTIVE! SMILING. A comfortable sitting area. Bright with windows & tables. Nice & smiling faces from everyone!
CLEAN. EFFICIENT, ATTENTIVE! SMILING. A comfortable sitting area. Bright with windows & tables. Nice & smiling faces from everyone!
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by marilynelaine
Jun 20, 2025 -
Shottenkirk Nissan Katy responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!
Nice and easy, the waiting time was short and the sales
pressure was light. Loved it.
pressure was light. Loved it.
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by Bert Bailey
Service Price Transparency
Jun 09, 2025 -
Shottenkirk Nissan Katy responded
Bert, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Mario Compean, III is my service advisor and is always
attentive and quick to action when I bring my vehicle into their area. He makes sure my issues are heard and he works to resolve them.
attentive and quick to action when I bring my vehicle into their area. He makes sure my issues are heard and he works to resolve them.
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by evette sedrak
Service Price Transparency
Jun 09, 2025 -
Shottenkirk Nissan Katy responded
Evette, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great dealer/service center.
Prompt professional service. We will continue to do business here. Thank you
Prompt professional service. We will continue to do business here. Thank you
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by rmccann
Service Price Transparency
Jun 03, 2025 -
Shottenkirk Nissan Katy responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Great service and explained everything very well.
I was even given a free rental during the repair.
I was even given a free rental during the repair.
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by jtshorter
Jun 03, 2025 -
Shottenkirk Nissan Katy responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!
My wife wanted a new car for her birthday.
We shopped the non-luxury car dealers in west and SW Houston area, comparing dealerships once we settled decided on two makes. After all that running
We shopped the non-luxury car dealers in west and SW Houston area, comparing dealerships once we settled decided on two makes. After all that running around Shottenkirk was the top one of two places that impressed us. (The other was my wife's second choice on car make.) If you like Nissan save yourself the hassle and start here.
Mehran ('Soldier') is the most knowledgeable sales person we encountered. Personality-wise there was only one other who came close. He patiently ran through the features of the car and even linked up my wife's phone connection and walked her through the options and set them for her. During the negotiations he shone again. We didn't get that typical car salesman vibe - this guy is hungry and thinking of his own pocket. Mehran is one of those people that you would invite next time a brisket is on the smoker.
I feel comfortable with the dealership, too. The sales manager and his cohort had a casual friendly manner. The finance guy, same thing. Mehran introduced us to our service rep and the service area was darn near spotless.
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by gaptooth kid
Apr 03, 2025 -
Shottenkirk Nissan Katy responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!
Good service at this dealer ship.
There was a short wait time with no delay with video.
There was a short wait time with no delay with video.
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by ROCKET398
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Shottenkirk Nissan Katy responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I was met with quick and easy customer service with no
issues whatsoever. All employees were very kind.
issues whatsoever. All employees were very kind.
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by JAKEZMANN
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Shottenkirk Nissan Katy responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!