Mario Moreland | Page 2

I bought from this dealership 7yrs ago and all the staff were AWESOME!!! They were helpful in finding purchases that were in my budget range and to fit my needs. The financial department was excellent in wo were AWESOME!!! They were helpful in finding purchases that were in my budget range and to fit my needs. The financial department was excellent in working with me on making my purchase fair to both parties, I was EXTREMELY satisfied. Those men knew exactly what customer service is about, thus why I returned to purchase again. This time however, my experience was not as welcoming or as satisfying. My salesman was good he showed me all available vehicles that I was interested in and was knowledgeable about them-5 star for sales. He had a great personality, didn't pressure me to make any hasty decisions and worked well to get me a good deal. My issue this time was the lady over the financial department...she was not very friendly and I got the impression that she didnt care if I purchased the vehicle or not. (I would give NO stars if I could but it's not an option) She had no desire to make the deal fair for both parties, it took haggling to get her to be fair, and then she was not happy about it and it showed. I am happy with my purchase, but part of purchasing a vehicle is an experience...it is suppose to be exciting and fun. With that said her personality, lack of interest in the customer and the experience of the customer while making a purchase was very disappointing. I'm not sure I would return here again to make another purchase, which is sad because my first experience was so amazing. Please reevaluate your financial staff and return to the good old customer service traditions. Hire people that care about making your customers feel welcome and like it matters that they are there, After all if it wasnt for the customer there would be no job. More

by DTRENTHA7190 Verified Customer Verified Customer

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The experience was all around delightful, he was honest and straight forward with very good information. Made the purchase very pleasant . Will return again for sure !!! and straight forward with very good information. Made the purchase very pleasant . Will return again for sure !!! More

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I went to the dealership to buy a specific vehicle and knew how much I wanted to pay. Mario was my salesman and did a great job of making sure my deal went well. knew how much I wanted to pay. Mario was my salesman and did a great job of making sure my deal went well. More

by bikemattga Verified Customer Verified Customer

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Above and beyond Your staff and team were so committed to their job. They made me feel very welcome and good about the deal I was making. Awesome. Your staff and team were so committed to their job. They made me feel very welcome and good about the deal I was making. Awesome. More

by DELORESACHESTER Verified Customer Verified Customer

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Awesome customer service Just an awesome place to allow me to get back on the road and provide me with a sense of freedom. Thanks alot for everything Just an awesome place to allow me to get back on the road and provide me with a sense of freedom. Thanks alot for everything More

by chefericbwest Verified Customer Verified Customer

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Great experience Third Vehicle we have bought from this dealership. Great experience working with Don Campbell & Mario Moreland. They took the time to find us the truc Third Vehicle we have bought from this dealership. Great experience working with Don Campbell & Mario Moreland. They took the time to find us the truck we wanted and kept us up-to-date of it's status every day. More

by HAP3 Verified Customer Verified Customer

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Survey I was very impressed with the waiting time. The first time I came to have my car services I was there for 3 hours. Yesterday only 1 hour. I was very impressed with the waiting time. The first time I came to have my car services I was there for 3 hours. Yesterday only 1 hour. More

by stepquinn Verified Customer Verified Customer

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Great service I have bought several vehicles from this location they never disappoint I will definitely use them again in the near future every thing was fast and e I have bought several vehicles from this location they never disappoint I will definitely use them again in the near future every thing was fast and easy More

by TRAVALEFAIR Verified Customer Verified Customer

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It was a great experience Because the customer service was excellent and a great experience..l wasn’t there all day with a long wait .The Saleman was excellent very fast and wa Because the customer service was excellent and a great experience..l wasn’t there all day with a long wait .The Saleman was excellent very fast and wasn’t trying to push anything on me . More

by nikiblack15 Verified Customer Verified Customer

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Outstanding service I was helped by Paul Jarrell, he was very professional and got my vehicle serviced in a timely matter; very fast . Thank you very much! I was helped by Paul Jarrell, he was very professional and got my vehicle serviced in a timely matter; very fast . Thank you very much! More

by natem517 Verified Customer Verified Customer

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