Mario Otero | Page 12

Went for an oil change- a week later took the car to the shop for something else and they noticed the oil cap was loose. Not happy with that. shop for something else and they noticed the oil cap was loose. Not happy with that. More

by walescalverez Verified Customer Verified Customer

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Fast, professional and friendly service. Very well organized dealership and a comfortable clean waiting / snack area. Very well organized dealership and a comfortable clean waiting / snack area. More

by dtreshnik Verified Customer Verified Customer

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The service advisor kept me informed of my vehicle’s status and got me out of there in a timely manner. status and got me out of there in a timely manner. More

by Big Russ Little Car Verified Customer Verified Customer

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Had to wait more than 20 mins for service writer to come to my car for service. to my car for service. More

by Darflorida Verified Customer Verified Customer

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Clean new building staff is friendly did not wait long to be checked in 15k service was done fast be checked in 15k service was done fast More

by josephdegeorge89 Verified Customer Verified Customer

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I had to travel multiple times for issue to be fixed. Parts were ordered but that was not the right part. Then someone called on weekend to drop vehicle on Monday but seems like part was not arrived yet. Parts were ordered but that was not the right part. Then someone called on weekend to drop vehicle on Monday but seems like part was not arrived yet. Had to travel 1hr. Apart from that service is great. Would have given 5stars. More

by Jreddy1586 Verified Customer Verified Customer

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All the people I dealt with were friendly and attentive, others said hello in passing, loved the coffee and snacks. others said hello in passing, loved the coffee and snacks. More

by kfoonie Verified Customer Verified Customer

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I havent been to the dealer in a while so I was bit lost. When I arrived I went in to the service center office and the staff seem like they didn’t want to be bothered. It took about 10 mins before someone d When I arrived I went in to the service center office and the staff seem like they didn’t want to be bothered. It took about 10 mins before someone decided to ask me if I needed help. I’m glad that it was my own rep that notice I looked lost. From there everything went smooth. When I came to pick up my car, same issue the staff including service manager kept looking at me but no one asked me if I needed help. Aside from Mario, the rest of the experience was a let down. More

by NATHAN32888 Verified Customer Verified Customer

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Very efficient and did not have to wait too long. Also nice to have shuttle service Also nice to have shuttle service More

by jkpmitch Verified Customer Verified Customer

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Absolutely phenomenal service. Without them, I would’ve been stranded 2 1/2 hours from my location. There aren’t enough words to describe how much they helped me. Without them, I would’ve been stranded 2 1/2 hours from my location. There aren’t enough words to describe how much they helped me. More

by NICHOLASGHEATH Verified Customer Verified Customer

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