Mario Otero | Page 2

The service was ok-they did what I brought the car in for. However, it took 2.5 hours for an oil change and tire rotation. I also requested that they wash the car, but that didn't happen. Mario also d for. However, it took 2.5 hours for an oil change and tire rotation. I also requested that they wash the car, but that didn't happen. Mario also didn't have any recommendations for service on the car, which I found to be a little surprising. I will say that since the renovations were finished, the waiting area for service was very nice and comfortable. The only reason I brought the car to this dealership is because I couldn't get an appointment at my usual dealership. More

by smilmed Verified Customer Verified Customer

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Abel was great, he helped me from the beginning to the end. I w would refer him to anyone. end. I w would refer him to anyone. More

by albertacjd23 Verified Customer Verified Customer

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Very bad customer service Soon as you pay off your car they don’t care about you anymore they don’t care about you anymore More

by Dolph Verified Customer Verified Customer

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Excellent timely and personal service. I was impressed with the attention given to my needs and the professionalism of Mario. If he isn't already, he should be training other service advis I was impressed with the attention given to my needs and the professionalism of Mario. If he isn't already, he should be training other service advisors. More

by Greg Verified Customer Verified Customer

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Always excellent customer service. Mario also it’s extremely helpful & gets everything done for me. This is why I only come to Hyundai to get my car taken care of thank you. Mario also it’s extremely helpful & gets everything done for me. This is why I only come to Hyundai to get my car taken care of thank you. More

by POWELLCINDY Verified Customer Verified Customer

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Easy to make an appointment, service was quick and thorough and they kept me updated thorough and they kept me updated More

by MERCALDO21 Verified Customer Verified Customer

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They treat me good! ! no complaint's since the remodel. i love hyundai . Service is outstanding. ! no complaint's since the remodel. i love hyundai . Service is outstanding. More

by Royalty360 Verified Customer Verified Customer

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Excellent service, advisor Mario excellent as always and is my go too person when I have needs for service on my vehicle. is my go too person when I have needs for service on my vehicle. More

by LNTNMOON Verified Customer Verified Customer

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I would give it 0 starts if possible. I had 2 recalls on my vehicle and the brakes were making noise. After over 5 hours my brand new car with white interior was returned to me with greas I had 2 recalls on my vehicle and the brakes were making noise. After over 5 hours my brand new car with white interior was returned to me with grease/dirt stains all over it. I called several times and could not get an answer until I finally selected the sales option. The gentleman I spoke with told me to bring the car back and they would detail it but I had other commitments to attend to. I asked that he take my information and pass along the situation to the service department. I also text Mario on the number provided and shared pictures and received no response. More

by rebeckyf80 Verified Customer Verified Customer

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They were very professional, courteous, and thorough. I received all the information I needed and then some. We discussed what would be my next visit and planned for the prices that it will cost for my n I received all the information I needed and then some. We discussed what would be my next visit and planned for the prices that it will cost for my next oil change and new tires that I will need. Five stars for me! I look forward to my next visit. Plus they have a very accommodating waiting room. More

by matthewj619 Verified Customer Verified Customer

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