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Mario Pinilla
Mario Pinilla at Greenway Kia West

Mario Pinilla | Page 11

Sales Consultant

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.7
103 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

103 Reviews

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103 Reviews of Mario Pinilla

September 23, 2023

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Employee Rating

When i take my car to greenway kia,I'm told to go to city kia, I've been misled thinking my car is stolen, when it was with greenway the whole time. My car is not being repaired properly. The wait is terribl More

by manuelcorine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Allen, Jeremy Gresham , Alberto Ahumada, Diego Barroso, Jaris Dennis, Rachel Moore, Alex Patino, Ray Paz

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Sep 25, 2023

Greenway Kia West responded

I'm sorry to read about your experience. It's concerning that you've been feeling misled and dissatisfied with the repair process, as well as our customer service. We aim for transparency and efficiency in all we do, so I'd like to personally look into this matter further for you. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Sep 25, 2023

manuelcorine responded

I'm still not satisfied with the repairs, as my car is still leaking oil. Also everything that's wrong with car is misleading because I've never had problems with my car until you guys install the motor. I can't drive my car for worry about the worst. There's a warranty on my car so this should be taken care of so I don't ride out the motor. If this process takes more than a day, I should be covered for rental car service as well.

September 22, 2023

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Employee Rating

I had an awesome experience at my service appointment, staff was friendly an on point.. especially the manager… More

by Norise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur, Daniel Allen, Jeremy Gresham , Alberto Ahumada, Diego Barroso, Jaris Dennis, Mark Foster, Rachel Moore, Arturo Ramirez

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Sep 24, 2023

Greenway Kia West responded

We're so glad to know you had an awesome experience at your service appointment with us here at Greenway Kia West. Your kind words about our friendly and efficient staff are greatly appreciated!

Sep 24, 2023

Norise responded

I had a wonderful experience… staff was courteous, friendly, and willing to assist on demand….

Sep 24, 2023

Norise responded

Your welcome…

September 17, 2023

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Employee Rating

The best dealers services, great people, the great pleace nice nice nice nice nice nice More

by JOGUBA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Ahumada

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Sep 18, 2023

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West and for your business. We are grateful to have you as a customer!

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