"After working with Marissa over several weeks she was..."
- Happy customer
After working with Marissa over several weeks she was able to find us the exact Forester we have been looking for. David got us a great price.
"Best sales service ever! Marissa was amazing, helpful,..."
Best sales service ever! Marissa was amazing, helpful, and knew everything about the car I was looking for. It was my first time buying a car on my own and I was nervous and she made it so much fun and easy to do. I would come back here again and I would absolutely recommend her to any of my family or friends if there looking for a Subaru.
"Marissa was great. Everyone from the sales department to..."
Marissa was great. Everyone from the sales department to the finance department were wonderful. We will definitely vaccine. We will definitely be back there for service on the vehicle in the future. And will be recommending to friends and family.
"Elk Grove Suburu was outstanding from our initial contact..."
Elk Grove Suburu was outstanding from our initial contact to closing the purchase of our 2021 Ascent, I initiated contact with them through CarProISA and Mike emailed me the next day. He then called me and asked when I wanted to meet him and look at options and mailed me the next day confirming the appointment and responded to my request to look at an Outback and a Ascent. He subsequently called to inform me that they did not have the specific vehicle with the options requested, but that he could possibly get a vehicle from another dealer that met my request. He would contact me the following morning to confirm this prior to out meeting time. At this time we had three days of contact.
The following morning he phoned and sa that he had the vehicle and it would be on site at our meeting time.When we made the meeting he met us and made us feel right at home. No pressure. He was involved with another customer at the time so he introduced us to Marissa. She was very friendly and informative about the process. She went with us on two test drives and explained many of the things that the new vehicle had with which we weren't familiar. She then brought us back to her office and explained the paperwork and helped us fill it out. The only stumbling block we experienced was a shortage of financial staff. Overall the staff was friendly, and helpful. It appeared that everyone we met were happy to work there. I would recommend Elk Grove Suburu to anyone in the marked for a vehicle.
"Marissa was both patient and expedient with our purchase...."
Marissa was both patient and expedient with our purchase. She allowed us to evaluate exactly what we wanted, helped us with additional accessories from the parts department and gave a thorough tutorial on the operation of the car. We found the car we wanted listed in the on-line inventory and she had it front and center when we came to look at it. Had minimal amount of waiting around while the paperwork was processed. Have had the car a couple of months now and still pleased with the experience.
"Marissa was thorough and went above and beyond to get our..."
Marissa was thorough and went above and beyond to get our Crosstrek delivered and ready to go!! Thank you for communicating throughout the process so we would know when to expect delivery.
"Elk Grove Suburu sells a lot of Suburu's. They make it..."
- Carl Jones
Elk Grove Suburu sells a lot of Suburu's. They make it exceptionally easy. I just bought my third Crosstrek and got I what think is the best deal I've ever had. They made it super easy to get in and out. There was no sales pressure to buy - they let me decide. I got a great price on my trade it too. I was treated very courteously by the staff too. Would definitely buy again from Marissa at Elk Grove Suburu
"Great experience! everyone made me and my wife feel like..."
Great experience! everyone made me and my wife feel like family or old friends. I was expecting to be overwhelmed and stressed and to pushed to get stuff I didn't want or need, but we had the exact opposite of that. Relaxed, no everyone pushing. it was great!!!!!
"I drove from Modesto to buy a Subaru from Marissa, she..."
I drove from Modesto to buy a Subaru from Marissa, she made my car buying experience stress free and easy. I had a lot of questions about the Crosstrek and Marissa answered all of them. If you’re thinking of buying a Subaru, I highly recommend using Marissa.
"Marissa was great to work with, highly recommend. We made..."
Marissa was great to work with, highly recommend. We made arrangements to meet on a specific car and when we arrived switched to another. She was unfazed by our indecisiveness and helped us get the perfect car.