Marissa Vander Griend
Marissa Vander Griend at Joe Machens Capital City Ford

Marissa Vander Griend

Reputation Management

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Marissa Vander Griend

May 15, 2025

Dealership Rating
Employee Rating

I was surprised how many bad reviews this dealership had online prior to my appointment. My experience was top notch. 2 recalls done quickly, friendly service and detailed paperwork explaining exactly what More

by PBM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2025

Dealership Rating
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I've worked for several dealerships in my life and I've bought several vehicles from several dealerships. The experience that I had at Capital City Machens is meant to be scared with everyone. You feel lik More

by WARRHOO
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

October 11, 2024

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I love the people there and would 100% go back there and do it all over again More

by BIGJDADDY97
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

October 07, 2024

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We came to test drive a Maverick, but found one that suited our needs at this time. Christian Connite was very knowledgeable of the truck. Thank you for everything More

by Tkesbri1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Christian Connite , Walter Moore

June 07, 2024

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Employee Rating

Showroom was very clean, staff very friendly, didn't feel pressured and had a nice selection of vehicles. More

by Steve.furjes
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Kevin Osborne, Keith Schoolfield , Keith ( sales mgr )

March 13, 2024

Dealership Rating
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Excellent service and I’m very excited about my purchase. They did a good job helping me figure everything out. More

by Hardcoreprodigy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Lewis, Ben McGrail

December 09, 2023

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I had a great experience with Cody and Joe Machens, this is the third new Escape I’ve purchased from them and I’ve always been impressed. Thank you! More

by vkkesel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Kevin Osborne , Cody Byers, Anthony Giorgione, Douglas Keeler, Billy Underwood

August 03, 2021

Dealership Rating
Employee Rating

They are close to me, and I know a lot of people that work there. The dealership has always went out of their was to get things fixed as soon as possible. More

by svoss0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Mike Rogers , Derek Bertles, Brooke Harris, Angie Hulsey

Aug 04, 2021

Joe Machens Capital City Ford responded

Wahoo! Efficiency at it's finest, enjoy your newest purchase!

June 05, 2021

Dealership Rating
Employee Rating

Very satisfied have better luck with randy as a sales person who we dealt with in the past that is when we first moved here More

by ronaldtate21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brooke Harris, Angie Hulsey, Billy Underwood, Randy Wells, Matt Wilde

Jun 07, 2021

Joe Machens Capital City Ford responded

Thank you so much for your kind words, congrats on the new car!

June 03, 2021

Dealership Rating
Employee Rating

Everyone was very friendly and accommodating especially Everyone was very friendly and accommodating especially Keith he was a very good salesman I enjoyed talking to him and everything seem to go really s More

by WHOLT1959
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Schoolfield , Brooke Harris, Jacob Thomas

Jun 04, 2021

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we really appreciate it! Enjoy the car :)

1

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