Mark Baker | Page 42

Efficient, helpful. Kept me informed on progress. Asked my permission before putting on a new part. Kept me informed on progress. Asked my permission before putting on a new part. More

by BECKYJHARRIS Verified Customer Verified Customer

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Great service department! Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. More

by TAMMY.MAYES Verified Customer Verified Customer

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Great service department! Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. More

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Great service department! Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. More

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I've been part of the First Team/Southern Team family since 1993. I will never go anywhere else! since 1993. I will never go anywhere else! More

by REIDMCCLURE Verified Customer Verified Customer

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I have had an issue with my sunroof and wind noise and have been to this dealership four times. The first time I was informed that a seal had been replaced and on my way home I heard the wind noises again have been to this dealership four times. The first time I was informed that a seal had been replaced and on my way home I heard the wind noises again but this time in the back instead of the front. I returned the car for subsequent service, which did not fix the issue. On my last visit, I was informed by Mark that the technician had popped the seal back in place and that this is an overall issue with the ascent that I am facing. I talked to the service manager, Eric, Horn, and he agreed with me that the seal is soft in a couple of places. He and I both took pictures of the seal and the problem areas. Eric said that he would contact the field service manager to see if the seal could be replaced again. Eric told me that he would call me within a day or two and it has since been a week without any call. I am planning to call the field service manager today. More

by jjhockert Verified Customer Verified Customer

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Mark was very courteous and efficient. The oil change for my car was done in a very timely manner. The oil change for my car was done in a very timely manner. More

by Car4me Verified Customer Verified Customer

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Service was good it just took a while Had to wait longer than expected Thanks than expected Thanks More

by Bwsimmons Verified Customer Verified Customer

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N/a No thank you, I am tired of receiving texts about my experience, thank you experience, thank you More

by wickhamjr Verified Customer Verified Customer

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Even with an appointment it took 2 hours to do stat inspection and oil change. Last time took 2.5 for oil change. inspection and oil change. Last time took 2.5 for oil change. More

by MELCORMIER2527 Verified Customer Verified Customer

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