Very good Mark and the team was very nice and kept me up
to date on what my car will need in the future.
to date on what my car will need in the future.
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by CJAELEE
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Baker
Sep 17, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Got done what I needed in a timely manner One problem was
reviewed with me in detail
reviewed with me in detail
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by KARENSBLACKBURN
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Baker
Sep 17, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
After 8 1/2 hours tire was finally replaced, as an
apology i received 1/4 tank of gas. I have been a customer for 27 years and the service department needs to be greatly improved.
apology i received 1/4 tank of gas. I have been a customer for 27 years and the service department needs to be greatly improved.
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by MARINEMOM61
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
We appreciate your 27 years of loyalty and apologize for the long wait and any dissatisfaction with our service. Please feel free to email us at socialVRASU@southernteam.com with your contact information and a manager will contact you to address your concerns.
I put a yes because they do a decent job, but it is SO
TIRING. When we go in for a simple service, they always try to get us to do way more service items than we need and make you feel overly concerned t
TIRING. When we go in for a simple service, they always try to get us to do way more service items than we need and make you feel overly concerned that something terrible will happen to your car if you don't. A warning light came on because the vehicle malfunctioned. The dashboard says to see the manual, and the manual says to see the dealer. UNBELIEVABLE! They won't fix it without charging a $125 diagnostic fee to clear a light that came on during a malfunction. Maybe it was not a fluke, and then they can charge us to fix the problem if it really is one, but help us see if it is legit or not.... Just nickel and dime you to death. That leaves a bad taste in the mouth. Another example: the battery. This Subaru has the auto shutoff, which we bought an off-the-market switch to disable, so it no longer shuts off automatically. They, of course, diagnosed the battery and wanted like $432 to replace the "special" battery. We went to Advance Auto Parts, got a $150 battery installed, and everything is great... Frustrating and feels underhanded, ALWAYS... I guess that is what society is becoming, which is so sad. Fear and pressure to get you to spend more than you need to. They are supposed to help you maintain your car, not squeeze every nickel out of you that they can...
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by RYANOKJR
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Rob, we appreciate your feedback and are sorry to hear about your experience. We understand your concerns about the diagnostic fees and additional service recommendations. A manager will reach out to discuss this further and ensure we align with our values of Transparency and Reliability.
Amazing place Good people This dealership is the best.
Would recommend to family and friends!
Would recommend to family and friends!
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by ROBERTDORSS
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Baker
Sep 09, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Level of service at this dealership is outstanding.
Even the waiting area is better than that of many luxury car dealerships
Even the waiting area is better than that of many luxury car dealerships
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by MJM0414
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Baker
Sep 09, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Efficiency, professional pleasant experience From when I
first arrived I was kept updated to the potential problems with my car. Very respectful communication
first arrived I was kept updated to the potential problems with my car. Very respectful communication
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by RZSTACK68
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Baker
Sep 03, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
The dealership is great - the Dealer Loyalty Protection
warranty we have paid on for over a year is very bad as they denied a valid claim for replacement of left front axle. I will file complaint with BBB
warranty we have paid on for over a year is very bad as they denied a valid claim for replacement of left front axle. I will file complaint with BBB against this car warranty company.
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by SS.MAGRUTHER
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Baker
Sep 01, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Yaw always do a wonderful job on my car I love southern
team auto service
team auto service
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by Lechelle wright
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
I was kind of in and out.
Not a lot said Treated better before I bought car than after.
Not a lot said Treated better before I bought car than after.
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by todonnatom99
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Baker
Aug 31, 2026 -
Southern Team Hyundai Nissan Subaru Volkswagen responded
Thank you for bringing this to our attention. We apologize for any inconvenience and are dedicated to ensuring a better experience. Please email your contact info to socialVRASU@southernteam.com so we can follow up with you.