Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,480 Reviews
4.8

1,480 Reviews

Write a Review

1480 Reviews of Mark Baker

September 16, 2026

Dealership Rating
Employee Rating

Very good Mark and the team was very nice and kept me up to date on what my car will need in the future. More

by CJAELEE
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 16, 2026

Dealership Rating
Employee Rating

Got done what I needed in a timely manner One problem was reviewed with me in detail More

by KARENSBLACKBURN
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 17, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 16, 2026

Dealership Rating
Employee Rating

After 8 1/2 hours tire was finally replaced, as an apology i received 1/4 tank of gas. I have been a customer for 27 years and the service department needs to be greatly improved. More

by MARINEMOM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melissa Sigmon- SUBARU

Sep 16, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 27 years of loyalty and apologize for the long wait and any dissatisfaction with our service. Please feel free to email us at socialVRASU@southernteam.com with your contact information and a manager will contact you to address your concerns.

September 10, 2026

Dealership Rating
Employee Rating

I put a yes because they do a decent job, but it is SO TIRING. When we go in for a simple service, they always try to get us to do way more service items than we need and make you feel overly concerned t More

by RYANOKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Rob, we appreciate your feedback and are sorry to hear about your experience. We understand your concerns about the diagnostic fees and additional service recommendations. A manager will reach out to discuss this further and ensure we align with our values of Transparency and Reliability.

September 07, 2026

Dealership Rating
Employee Rating

Amazing place Good people This dealership is the best. Would recommend to family and friends! More

by ROBERTDORSS
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 09, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 07, 2026

Dealership Rating
Employee Rating

Level of service at this dealership is outstanding. Even the waiting area is better than that of many luxury car dealerships More

by MJM0414
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 09, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 03, 2026

Dealership Rating
Employee Rating

Efficiency, professional pleasant experience From when I first arrived I was kept updated to the potential problems with my car. Very respectful communication More

by RZSTACK68
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 01, 2026

Dealership Rating
Employee Rating

The dealership is great - the Dealer Loyalty Protection warranty we have paid on for over a year is very bad as they denied a valid claim for replacement of left front axle. I will file complaint with BBB More

by SS.MAGRUTHER
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Sep 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 31, 2026

Dealership Rating
Employee Rating

Yaw always do a wonderful job on my car I love southern team auto service More

by Lechelle wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 28, 2026

Dealership Rating
Employee Rating

I was kind of in and out. Not a lot said Treated better before I bought car than after. More

by todonnatom99
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Aug 31, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention. We apologize for any inconvenience and are dedicated to ensuring a better experience. Please email your contact info to socialVRASU@southernteam.com so we can follow up with you.

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