Mark Bonner | Page 14

Phillips Buick GMC responded

Thank you for your continued confidence in us and the the kind words for Cat. Repeat customers and recommendations are a vital part of a business like ours because relationships matter. That's why getting 5-Stars from someone like you is so awesome! We appreciate the way you are always fair with us and willing to help us help you. Thanks for your trust and we look forward to many happy miles as we go down the road together.

Phillips Buick GMC responded

Scott is so great that way, and is a vital member of our team. Scott genuinely wants to help solve problems for people and enjoys the challenge. The other side of that is it takes someone like you who wants to work along with us to get it done. These can be challenging days and it is great when customers know what they want and how to help us serve them. It all makes for a great start to a relationship. That is probably one reason Scott has so many that rely on him to find the vehicles they need. Thank you for the 5-Star review. It means a lot to us as does your continued confidence. We look forward to your next visit.

Phillips Buick GMC responded

Wayne, prompt, courteous and keeping you informed is exactly the way we intend each service experience go. Of course the key is fresh popcorn and great customers like you. We are happy to give you a ride home because we know you have a schedule to keep as well. Thoughtful amenities can be taken for granted, and it is always edifying to hear a customer's take on a visit to our Service Department. We appreciate you taking time to write your review and giving us the great 5-Star rating. High five Wayne, Thanks. We look forward to serving you again.

Phillips Buick GMC responded

Thank you for your great 5 Star review. Your kind words really capture the essence of what we look to accomplish everyday. Our goals cannot be reached without fantastic customers like you. Customers that appreciate our efforts as much as we value their business, and continued trust in us. We look forward to serving you on your next visit. Thanks again for taking the time to rate us.

Phillips Buick GMC responded

We're so glad Matt helped provide such an enjoyable car buying experience for you. Thank you so much for this excellent review and your kind recommendation of Phillips Buick GMC.

Phillips Buick GMC responded

You're making us blush with all these compliments! Thank you for taking the time to share your experience and give your recommendation. Please let us know if there are any auto needs we can assist you with in the future!

Phillips Buick GMC responded

We're so happy Phillips Buick GMC was your first choice for your automotive needs! We sincerely appreciate your kind words and recommendation.

Phillips Buick GMC responded

We are very sorry to hear that you didn't get the assistance needed at your last visit. We would like to take another look and get this resolved for you, so if you could please give our Service Director a call, we would be happy to get your transmission issues diagnosed.

Phillips Buick GMC responded

Thank you for trusting your friend's recommendation! We're happy you found Coach, Mark, and our staff to be so helpful during your experience. We look forward to working with you again in the future.

Phillips Buick GMC responded

Thank you for taking the time to share your experience. Mark is an asset to our team and we're glad to hear the process was smooth and efficient! Please let us know if can be of further service.