Mark Chapman
Mark Chapman at Auffenberg Kia

Mark Chapman | Page 3

General Manager

Auffenberg Kia

1155 Berg Blvd
Shiloh, IL 62269

4.5
35 Reviews
4.5

35 Reviews

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35 Reviews of Mark Chapman

October 29, 2025

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The scheduling, the service and the time table was great! We are very pleased with the performance of the car! More

by JSCHULTE1
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Recommend Dealer
Yes

October 28, 2025

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We appreciate everything your team has done to our vehicle. We love how fast everything was and our accommodating the team was. We will making sure that we always come back for our service. More

by XBUCHANNAN
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Recommend Dealer
Yes

October 15, 2025

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Always have excellent communication and timely service! !! We have bought many vehicles from Auffenberg and I would give the 4.75 stars out of 5 for everything. More

by STEENBERGENDW
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Recommend Dealer
Yes

October 10, 2025

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Car isn’t my first language so Doug with very helpful with breaking down what’s included in my maintenance plan. Everyone was very friendly and helped me navigate to the service department. More

by NLARNELL
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Recommend Dealer
Yes

Other Employees Tagged: Jason Catlin, Eric Galloway , Doug in Service. Phenomenal

October 08, 2025

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My experience at Auffenberg is always pleasant. Everyone is personable and make sure that they get you in and out in a timely manner. I really enjoy being able to see the reports sent to me during More

by glitznglam001
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Recommend Dealer
Yes

October 06, 2025

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Great service and nice people who look out for my car and my money needs. More

by RDHCINDY1923
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Recommend Dealer
Yes

Other Employees Tagged: Jason Catlin

October 06, 2025

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The staff is rude; unprofessional. Told me lies. Not a trustworthy establishment. Would not recommend. More

by FROGZLUV81
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Recommend Dealer
No

October 01, 2025

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If you want to be without a vehicle for months and be told lies about a half xxx job, take it on in to the service department. More

by DARLACORSSEN
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Recommend Dealer
No

Other Employees Tagged: Doug

September 30, 2025

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Excellent Service. Paige was very friendly and helpful and greeted me right away as I walked in and got me in even when I was a little late to my appointment time. Serv More

by JOVAN.WARREN
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Recommend Dealer
Yes

Other Employees Tagged: Paige

September 27, 2025

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The service department is amazing! ! Joe always knows his stuff and has great customer service!! More

by Steph
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Recommend Dealer
Yes