Mark Clark

I visited 5 dealerships before confirming that I wanted to make the purchase of my 2011 Chevrolet Equinox. Three of the dealerships were Chevrolet, two in Omaha, NE. I was unable to get service at two lo to make the purchase of my 2011 Chevrolet Equinox. Three of the dealerships were Chevrolet, two in Omaha, NE. I was unable to get service at two locations, and no one, absolutely no one could come close to the courteous, knowledgable and professional service that I received from Classic Chevrolet in Council Bluffs, Iowa. The vehicle I wanted was not immediately available, but they knew they had one coming in shortly with all the features and color that I had requested. It took several days for the car to arrive at the dealership, but each day I either received a call or a text to let me know that they were watching for it and thanking me again and again for the opportunity to sell me a new car. In this day and age, it's pretty amazing, and after visiting 5 dealerships I can certainly atest to this, the employees, especially my salesmen, Robin Wren and Mark Clark were top notch and made the sales / selection process actually fun! Now my idea of fun is not spending a lot of money, but their concern and guidance were immeasurable in helping me figure out what I could afford, how to get the options I truly wanted - and making me the the best deal on my used vehicle trade-in. I had done my homework and had priced out my 2008 Hyundai Tucson, so I knew what I could get for it at other locations if Classic Chevrolet was not willing to give me that amount. They made an offer, I was able to show them what CarMax had offered me to buy it out-right, and Classic stepped right up and matched the same deal that CarMax had offered. I, of course was grateful, because that was just one more step in making the purchase of my new Equinox even simpler and making me realize how above and beyond Classic would go to earn my business. While I was in the financing department completing my paperwork, my salesman, Robin Wren, transferred over and installed the child car seats into my new car as well as making sure that it was all taken care of when the paperwork was complete. I have never had such service and I have bought several cars through the years! Thank you, Robin, Mark and everyone at Classic Chevrolet that I met and worked with while purchasing my 2011 Equinox! I am so glad I crossed the river and shopped in Council Bluffs, Iowa. It is my pleasure to recommend each of you and the dealership! More

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Despite our limited budget in these challenging economic times, we needed to replace my wife’s vehicle, which we had literally driven into the ground. A new car was out of the question, and my wife had spo times, we needed to replace my wife’s vehicle, which we had literally driven into the ground. A new car was out of the question, and my wife had spotted a used Honda Civic on the Classic chevyguy website. Last Saturday we decided to visit the dealership to see the car. As we pulled out of the driveway my wife remarked, “Are you ready to be pressured by the salesman?” to which I grimly replied, “No”. We arrived at Classic and entered the showroom to inquire about the vehicle. Surprisingly, no salesperson approached us as we looked at the cars on display. That was a relief. When we finished looking, we approached a salesperson who immediately asked if he could be of any assistance. We then had the pleasure of meeting Mark Clark, whose pleasant and professional demeanor made us feel very comfortable as we explained the reason for our visit. Mr Clark took us to see the advertised vehicle and actually gave us some tips on what to look for when purchasing a used car. Although this was the very first place we visited and the very first car we looked at, it seemed adequate for our needs. We returned to the showroom to work out the numbers. After arriving at a price, we asked Mr.Clark the cost of a new Civic. He gladly went over the numbers, and immediately began to discount the price wherever he could. At no point did we resort to haggling because we both felt that Art was doing everything in his power to give us the best deal possible. We were very pleased, as well as surprised, with the price we received. We then accompanied Mark back out to the lot to see the vehicles that were available. Incredibly, one was a color my wife loved, and after a test drive… we were sold. The following is primarily the reason I am writing this review. While working with Mr. Clark, I realized that even though I was in the middle of a major decision, as well as a major purchase, at no point was I apprehensive or nervous. I believe the comfort I experienced during the transaction was due to the confidence I developed in Mr. Clark, and the belief that he was doing all he could to get us the best deal, without us even having to ask. We would like to thank Classic Chevrolet, Mr. Clark, and also, Jason Jones, for making the ordeal of replacing our old vehicle such an easy and enjoyable experience. We still can not believe how smoothly everything went. I recommend Classic and Mark Clark to anyone looking for a vehicle, and it will be my first stop when the time comes to replace my car. More

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