Mark Dexter | Page 7

I was very pleased with the service I received at your dealership. Mark was very helpful with the purchase of our Jeep. I also received great customer service from the other employees when Mark was busy dealership. Mark was very helpful with the purchase of our Jeep. I also received great customer service from the other employees when Mark was busy with another customer. I don't know his last name, but a sales rep named Mike spent some time with me when Mark was not available and he was very personable and helpful. Thanks, I love my new Jeep! More

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I was determined to find a good used car to replace a rental car that I’d had since the accident 10 weeks earlier. I saw an add for a car that was in the price range at this dealership and drove an hour rental car that I’d had since the accident 10 weeks earlier. I saw an add for a car that was in the price range at this dealership and drove an hour north to investigate. The car was not quite what I expected but Mark Pillsbury felt if I took the auto home and showed the children, it may fill my need. He worked out a deal for me to “check-out” the car overnight and I left with the car. The next day I returned the car and explained it seemed to have some underlying issues that led me to believe it was not the optimal car fro the family. There were not many used cars remaining on the lot and after reviewing these, I decided to leave and investigate further leads at other dealers. Mark Pillsbury at this point made a few comments on good cars coming in all the time and stated he would call me when one arrived. I was grateful, not too impressed at this point because of the lost time but that was no fault of the Dealership nor Mark. I figured I would not be back as I needed a car soon. Two days later I had placed a sizable deposit on what seemed a good buy on a Mercury Sable at a dealership in another town. I received a call from Mark Pillsbury from Putnam Kia and he stated a very nice Santa Fe was going to be available. It was a cordial call and I felt he had done more at this point to try and help me than any other dealership I had visited which included dealerships in New Hampshire, Mass, and Conn. Mark stated the car he wanted to show me was well worth the time. I told him I was going to be busy with my daughter and he made an offer that really impressed me…. He told me he would drive down to our home (an hour South of the dealership) and show the Santa Fe off to the family. I was apprehensive since I already had a pending deal on another car but Mark assured me this was a great deal. Ion Saturday morning Mark called to let me know he was leaving the dealership and coming to our home with the auto. Later we met at my daughter’s stables to discuss and evaluate the Santa Fe. At first look it did seem to be one of the nicest used cars I had seen. Mark was never pushy nor in a hurry and waited on my daughter to finish her horse training to join us for a test drive. We performed the test drive and I was hooked. We discussed the deal and it was so good I decided to eat the deposit for the other car and followed Mark back to the dealership to begin the paper work. Just to clarify this information, I am not a friend of Mark Pillsbury and never knew him before this car deal. I have never been to the Putnam Kia Dealership before this visit. I had no prior knowledge of any of the personnel at this dealership so there were no referrals. My business was concluded with the purchase of one of the nicest automobiles I have ever owned and I have bought new the last 15 years. The effort Mark put into satisfying my family needs was humbling and was the reason I bought this car. His trip to my home was unexpected and truly impressive, so much so I lost my deposit on my previous deal. Without his effort I was content to spend money on another deal. The automobile is awesome and unbelievably clean and reliable. It was everything I had expected in all the other dealerships I visited. After 40 car reviews, test drives, and trips to 3 different states to find our car, we were blown away with the final Outcome at Putnam Kia. Many Thanks Mark, Dan, and Mark for the great efforts, great deal and wonderful family car to cherish until my insurance claim is paid out. You’ve earned my business and I’ll definitely be back to buy the next new car in the near future. Mark Pillsbury, you really made me feel important and the extra attention to my daughter was the deal clincher… great job! More

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From the time we first got to your dealership we where given help with all our questions about your new cars and loved your new kia. Mark was very helpful and also showed us around your dealership and mad given help with all our questions about your new cars and loved your new kia. Mark was very helpful and also showed us around your dealership and made us feel right at home and really went over all the options with me so to make me understand everything about my new kia. and this was so very helpful overall. Thank you so very much. Barbara wood More

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From the moment we arrived we felt like we were the most important people in the world. Mike was extremely comfortable to work with and had an excellent understanding of our needs and how to address them. H important people in the world. Mike was extremely comfortable to work with and had an excellent understanding of our needs and how to address them. His knowledge of the Ram Truck we purchased was super and his explanations of state of the art electronics displays made it easier for us to understand them and how to use the new options. It was overall a very pleasant experience and being senior citizens we were very pleased with his handling of our issues. We could not have been more pleased. More

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We appreciate Mark Dexter's help in getting us a price we could afford. Mark Pillsbury is a great salesman. So easy going and friendly. He made the whole process so easy. These two guys are wonderful to could afford. Mark Pillsbury is a great salesman. So easy going and friendly. He made the whole process so easy. These two guys are wonderful to work with. Thanks again for all their help. Pat and Don Brown More

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It was a very pleasant experience working with Dave along with the rest of the Sales staff during my purchase of the 2010 Journey. My first dealing with Putnam Chrysler started about 2001 when I brought with the rest of the Sales staff during my purchase of the 2010 Journey. My first dealing with Putnam Chrysler started about 2001 when I brought my 1996 Dakota in for service and have been a customer of Putnam Chrysler since. Everyone from Sales to Service has the "can-do, customer satisfaction spirit." I would wish that Service would be open for 4 or 5 hours on Saturdays for lubricant changes, tire service, and other light repairs. With my working distance and schedule, Tuesdays are hard days to schedule such thing except to pick up the serviced vehicle. For major repairs, I leave my vehicle there on Monday night and then rent another vehicle. Keep up the great work. Bernie Nanni More

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Mark Pillsbury was very professional & extremely friendly. He got me the exact vehicle I wanted & answered all my questions & concerns thoroughly before my purchase. Mark was a very big reason why friendly. He got me the exact vehicle I wanted & answered all my questions & concerns thoroughly before my purchase. Mark was a very big reason why I purhased this vehicle from this particular dealership. More

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Our experience with the purchase of our 2006 Kia Spectra was just what we expected from Rawls Tiffany. His customer related courtesy was very much appreciated! Certainly everyone feels anxious at purchasi was just what we expected from Rawls Tiffany. His customer related courtesy was very much appreciated! Certainly everyone feels anxious at purchasing a vehicle and we were made to feel comfortable with ours! Our rating for Rawls is certainly at the top for customer service as far as we're concerned!! We'll be seeing Rawls in the future for any new vehicle purchases we make in the future! Thanks so much Rawls! By the way------I love my Kia!! Carole Brown More

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The entire experience with Putnam Kia was excellant. The atmosphere in the dealership is very friendly. James Riveria introduced me to the different department members and gave me a tour of the facility ex atmosphere in the dealership is very friendly. James Riveria introduced me to the different department members and gave me a tour of the facility explaining what happens when I need service, parts or another vehicle. There is a knack for making someone feel like an old friend and the staff at Putnam Kia nailed it. I have already told many friends about my experience and a few may be going to the dealership to do business. A special thanks to Rawls Tiffany who persisted in contacting me via email and cell phone to come and meet him. I feel like I have made new friends. Thanks for the experience. Byron Harrington More

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I was a difficult and reluctant customer and your entire sales staff always treated me respectfully and honestly. I am very impressed with their assistance in getting me into a new vehicle that fits our n sales staff always treated me respectfully and honestly. I am very impressed with their assistance in getting me into a new vehicle that fits our needs. I would definitely recommend to my friends. The entire experience was very positive. More

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