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Mark DiNallo
15 Reviews
Mark has been in the automotive industry for over 20 years, starting shortly after graduating with a Bachelor's Degree from the University of Connecticut. He and his family relocated from Connecticut to Maine in 2010, and he has been with Morong Falmouth since 2012, starting as a service advisor for Audi and working his way up to Fixed Operations Director. Outside of work, Mark is a fan of playing and watching hockey and watching football, as well as listening to live music. He married his wife Megan in 2007, and they have one daughter, Samantha, who will be starting college at the Maine College of Art & Design in the fall of 2024.
Read moreDealership Experience
11 yrs, 8 mos
Industry Experience
21 yrs, 3 mos
15 Reviews of Mark DiNallo
January 05, 2021
Dishonest in that you bring a car in for something and they will tack on unnecessary extra parts and labor. Then they’ll add an extra charge for shop towels and cleaning the tools. Service manager just sa they will tack on unnecessary extra parts and labor. Then they’ll add an extra charge for shop towels and cleaning the tools. Service manager just says “that’s the way we do it” but I checked with another dealer where I bought this Q5 and they said half the work was unneeded More
by GHmainer
Helpful 
November 11, 2019
Mark is a gem I have nothing but praise for Mark. He is not only a consummate professional at his job, but a kind and caring man. I have had my Audi serviced there I have nothing but praise for Mark. He is not only a consummate professional at his job, but a kind and caring man. I have had my Audi serviced there for 3 years and have nothing but great service. thank you, Mark. More
by bean7683
Other Employees Tagged: Baylee Lewis , Rick Tripp
November 28, 2017
Customer experience John Phillips went above and beyond to make my buying experience a pleasure. His attention to detail was excellent and he thought of everything. John Phillips went above and beyond to make my buying experience a pleasure. His attention to detail was excellent and he thought of everything. Mark Dinallo is very knowledgeable and from the first time I walked into the service department 2 years ago, he has always been helpful and willing to help and answer my questions. Morong's has an excellent reputation and it is because of the customer service provided by these exemplary employees. More
by Carolyn
Other Employees Tagged: John Phillips
November 01, 2017
great job John, minimal waiting and great service I needed my new car on a moments notice and everything was arrange in the blink of an eye. great service. a special thanks to John and Mark for the I needed my new car on a moments notice and everything was arrange in the blink of an eye. great service. a special thanks to John and Mark for the years of service More
by lieve
Other Employees Tagged: John Phillips
July 30, 2017
Loaner Car "Kindness" Solves Big Problem July, 2017... When a friend's VW developed serious mechanical problems during a long and late-in-the-day and deadline-driven journey to Downeast Maine July, 2017... When a friend's VW developed serious mechanical problems during a long and late-in-the-day and deadline-driven journey to Downeast Maine from the Boston area, Morong provided excellent service support AND offered a loaner car with generous terms... all of which helped resolve what could have been an inconvenient situation with an unhappy outcome. Significantly, Morong had no prior sales or service relationship with this customer or vehicle, so it seems their efforts went far beyond the norm. Makes us wish Morong could be OUR dealer! Kudos, Morong! More
by VeeDubsArentPerfect
Other Employees Tagged: Parker Sowles , Kyle Crozier, Jessica Hogy, Dylan Koenig, All service staff...
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