Mark Eaton | Page 2

I had a Great experience at Ron Carter in Alvin. Very easy to deal with. Very easy to deal with. More

by haydendecker1 Verified Customer Verified Customer

Report | Print

The customer service and attention to detail cannot be matched. They made us feel comfortable throughout the entire process. Highly Recommended if you in the market for a new vehicle. matched. They made us feel comfortable throughout the entire process. Highly Recommended if you in the market for a new vehicle. More

by JBRANTLY16 Verified Customer Verified Customer

Report | Print

This place is garbage. From sales to service department. Lies and excuses. They knew they sold me a bad car. They kept it for 2 days and I took it in 3 times and still have From sales to service department. Lies and excuses. They knew they sold me a bad car. They kept it for 2 days and I took it in 3 times and still have the same problem. This batch are no good and should be fired and prosecuted. No they never did. Have them call me ASAP More

Report | Print

We have custom plates. They did not transfer them like they said they would. We’ve been waiting 2 weeks for someone to get it together and make things right. Spoken to 2 di They did not transfer them like they said they would. We’ve been waiting 2 weeks for someone to get it together and make things right. Spoken to 2 different managers and still can’t resolve this. I was told on 10/9 by Mark that it would be resolved by Friday 10/11. No call or anything telling us that it was done. Called at 6pm on 10/11 and left message. More

by jrkelemen Verified Customer Verified Customer

Report | Print

Monty was Excellent! !! This was the 3rd truck I have bought from him. He will be the only sales rep that I will buy from!! I highly recommend Monty!!! !! This was the 3rd truck I have bought from him. He will be the only sales rep that I will buy from!! I highly recommend Monty!!! More

by RICKY26 Verified Customer Verified Customer

Report | Print

Justin was great! Best vehicle buying experience I have ever had. I would Not hesitate to recommend Justin to family and friends. Best vehicle buying experience I have ever had. I would Not hesitate to recommend Justin to family and friends. More

by NORTHWAY.JOHN Verified Customer Verified Customer

Report | Print

Issue was not corrected. Tech and SW lied and said it was. Double-checked before I left and confirmed. They then stated additional parts needed for a dealer supplied install. Tech and SW lied and said it was. Double-checked before I left and confirmed. They then stated additional parts needed for a dealer supplied install. Tech was worthless and Service Writer was worse. Took three weeks to schedule so they could research after which I completed the install with directions supplied in the service bulletin. More

by hbduck1 Verified Customer Verified Customer

Report | Print

You guys were awesome. Everything was quick and straightforward. I will definitely recommend you to my friends. Everything was quick and straightforward. I will definitely recommend you to my friends. More

by haniehbahrami.m Verified Customer Verified Customer

Report | Print

Sales rep was great to work with. Overall good customer service and would go back once I’m ready Overall good customer service and would go back once I’m ready More

by jrkelemen Verified Customer Verified Customer

Report | Print

Very friendly sales people. However, it took two and a half hours to get my deal done because they were understaffed in the finance department. It was to worst car buying expe However, it took two and a half hours to get my deal done because they were understaffed in the finance department. It was to worst car buying experience that I have had in the past fifteen years or so because of the lack of preparation on their part. I had informed the dealership that I was going to buy a specific vehicle they had advertised, but they did nothing to prepare the vehicle prior to my arriving at the facility. Ron Carter is usually a good dealership. I have bought a vehicle there before. This experience was not what I was expecting, but it was probably exacerbated by the insufficient staffing on that particular day. More

by tom.brown Verified Customer Verified Customer

Report | Print