Mark Eber | Page 3

Buying a car is stressful - this place makes it a Great Experience. I live in MA and the hour drive to Keene was well worth the trip. Everyone is so friendly and approachable. Gretchen is hilarious and a p Experience. I live in MA and the hour drive to Keene was well worth the trip. Everyone is so friendly and approachable. Gretchen is hilarious and a pleasure to talk with. Hunter was amazing - great knowledge on the vehicle, area, and just a real good human. Mark was awesome explaining the package and price - he had some good jokes too. I would recommend going to Autex and see what they can do for you. Worth a drive even for the Massachusetts costumers who want to make the trip to Keene. More

Helpful 0

Report | Print

Had the best experience yesterday at Autex. Purchased a New car, my sales team was amazing. Thank you Cody Lafrennie, for all the help, especially with teaching me ALL the features of my new ca Purchased a New car, my sales team was amazing. Thank you Cody Lafrennie, for all the help, especially with teaching me ALL the features of my new car. I would've been lost without you!! Thanks to Gretchen Jackson, and Mark for a smooth transaction. You're the best!! More

Helpful 0

Report | Print

I have bought many vehicles in my lifetime, new and used and this is hands down the best experience I have ever had buying a vehicle, from the initial phone call with Serena to setup my appointment to the v and this is hands down the best experience I have ever had buying a vehicle, from the initial phone call with Serena to setup my appointment to the very last signature. Everyone was very professional, pleasant, friendly, open, honest and transparent about their processes over the phone, through text and in person. No one was aggressive and trying to get me to purchase something I didn’t want to. They did everything they could to get me into a payment that I felt comfortable paying and it was a success. I would recommend anyone that is looking for a vehicle to ask for Erica to be their sales rep and I will guarantee that you have just as pleasurable & fun experience that I had. Gretchen is the General Sales Manager and she did an amazing job working the numbers to be where I wanted them to be for this purchase. Mark is the Business Manager and closed out the process doing the financial paperwork and he also did a great job explaining all standard and extended warranty’s as well. This sale took place at the end of a Monday night and I was the last one in there and even though the vehicle was brand new the service department went through the entire vehicle inside and out, top to bottom and did one last detail & went and filled my tank. When everything was signed Erica still went out to the vehicle and went through the entire thing to make sure I was comfortable operating it and understood everything about it. Erica even called me on Tuesday morning just after they opened to see how my drive home went and to see if I had any questions about the vehicle, warranty’s or insurance. I can’t say enough about the service I was given and this will be the only place I shop or recommend to someone if they are looking for a new, certified pre-owned or used vehicle! Thank you again for a great experience! More

Helpful 0

Report | Print

Very accommodating. I had limited availability to do sale and they fit me in. Friendly and helpful. I had limited availability to do sale and they fit me in. Friendly and helpful. More

Helpful 0

Report | Print

Great customer service . Everyone their helped and answered all my questions. Quick and easy to get my car . Very satisfied Everyone their helped and answered all my questions. Quick and easy to get my car . Very satisfied More

Helpful 0

Report | Print

I loved the service, Cody was great and I also love my car, I like that they took the time to gro through the car features with me, customer service is A1 car, I like that they took the time to gro through the car features with me, customer service is A1 More

Helpful 0

Report | Print

Great people and a very refreshingly easy experience. Thanks to Cody and Gretchen ans the Autex team! Thanks to Cody and Gretchen ans the Autex team! More

Helpful 0

Report | Print

This is the fourth purchase with Autex and I am very happy with the car buying experience with them. happy with the car buying experience with them. More

Helpful 0

Report | Print

Very satisfied with my new car Would definitely recommend coming to this dealership quick and easy coming to this dealership quick and easy More

Helpful 0

Report | Print

This was our 5th madza. The dealership, all the employees and service ,have always been great. Very knowledgeable, friendly and professional! The dealership, all the employees and service ,have always been great. Very knowledgeable, friendly and professional! More

Helpful 0

Report | Print