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Mark Firestein
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54 Reviews
54 Reviews of Mark Firestein
May 26, 2021
My Honda CRZ's required an out-of-stock part, however my Honda Service Advisor obtained the part/finished the repair fast/10 hrs! Always Great Service from Mark F. Honda Service Advisor obtained the part/finished the repair fast/10 hrs! Always Great Service from Mark F. More
by TONY
Helpful 
May 20, 2021
Dealership presents a very professional appearance and atmosphere. Check in smooth and requested work performed quickly. Review of performed work and invoice review very professionally presented. atmosphere. Check in smooth and requested work performed quickly. Review of performed work and invoice review very professionally presented. More
by bill_piver
May 05, 2021
Staff took Covid precautions and service prices were explained. Also, informed me about a fuel pump recall which was then addressed and ordered. I was told the pump would arrive in about 2 days. explained. Also, informed me about a fuel pump recall which was then addressed and ordered. I was told the pump would arrive in about 2 days. More
by Ruth
April 28, 2021
Mark took care of us from start to finish. Transparent communication appreciated, great job! Service, assessment, professional opinion, recommendations, project completion, and future planning performed. communication appreciated, great job! Service, assessment, professional opinion, recommendations, project completion, and future planning performed. More
by Mike M in Apex
March 07, 2021
I have over 25 years experience with this organization both sales and service. Location was initially the prime reason. Can not compare with other Honda centers or non dealer locations. Prefer to work both sales and service. Location was initially the prime reason. Can not compare with other Honda centers or non dealer locations. Prefer to work with CJ Carranza. Would like to schedule specific advisor by phone or other contact. I use walk in to do this currently. More
by gshaleesh
Other Employees Tagged: CJ Carranza
March 04, 2021
Very clean and organized operation, will take my vehicle back anytime. Some people say dealerships over charge, but when you see the level of service, it’s the old adage you get what you pay for. I was comp back anytime. Some people say dealerships over charge, but when you see the level of service, it’s the old adage you get what you pay for. I was completely surprised by receiving a video update while sitting in the waiting room. Thank you auto park Honda More
by JP
January 21, 2021
Excellent customer service by Mark. The update of the software was well done. I would highly recommend Cary AutoPark Honda to everyone. Many thanks for your wonderful service. This is my second Honda I software was well done. I would highly recommend Cary AutoPark Honda to everyone. Many thanks for your wonderful service. This is my second Honda I bought from you and I have been doing business with you for over 16 years. More
by judyhemmingway
December 20, 2020
I recently visited Autopark Honda service center for my accord software update recall. Service Co-ordinator Mark was of great help. He discussed well about car and what all services needed. He also include accord software update recall. Service Co-ordinator Mark was of great help. He discussed well about car and what all services needed. He also included multi-point inspection as complimentary for service. And it was quick enough. I waited in waiting area, Mark kept me posted with updates on vehicle. I will totally recommend Autopark honda dealer and service center for Honda owners. Staff is friendly and they listen to whatever doubts you have and provide quick solution over it. Communication was never a problem here. More
by Pranav
December 05, 2020
Awesome and thorough review at check in, during and after service by Mark my service advisor. Very thorough loved the video update from my technician Martin and then review of all the work performed on my c service by Mark my service advisor. Very thorough loved the video update from my technician Martin and then review of all the work performed on my car. More
by Abram Mercedes
Other Employees Tagged: Martin Short
December 02, 2020
Brake issue lights came on suddenly and I went directly to Honda, Cary, NC. No appointment, just drove up. Mark took care of my issue and in one hour i was on my way back home where I'm safe. It was an to Honda, Cary, NC. No appointment, just drove up. Mark took care of my issue and in one hour i was on my way back home where I'm safe. It was an issue with my radar aim and they addressed it and viola! Happy Holidays and stay safe... Trust me and go to Honda Cary NC... they will help you too! More
by Phantom Mimi
