Mark Flores

I was supposed to have my windshield replaced as it is cracked and a plastic part replaced. It has been 3 months with me letting them know it still is not done. The rest of the experience was good and e cracked and a plastic part replaced. It has been 3 months with me letting them know it still is not done. The rest of the experience was good and easy. More

by cocoating Verified Customer Verified Customer

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The original sales person and finance person I talked to were not available the day a came back to purchase my vehicle. The original two were nice enough, the person I had an appointment with to finalize th were not available the day a came back to purchase my vehicle. The original two were nice enough, the person I had an appointment with to finalize the purchase, was too busy to help us. Erica stepped in, and basically ignored us for 2 hours. All I had to do was pay and sign papers so I could go home. I had a 2 hour drive ahead of me. They decided to literally help everyone else in the store before giving me anything else to sign. I stress again, I had an appointment scheduled. I never even saw anyone from finance until it was time to hand over the money. They had to be reminded several times about things like, I owed them money for making an extra set of keys, that we had already put cash down to hold the vehicle and it was to be applied to our cash down, and that I need to plates off my trade in. They took 2 hours to take money and sign papers then sent us home (after dark)and I found out the headlights weren't working and had to go straight to a parts store to buy new bulbs. We were at the dealership till closing so they left before I realized the lights weren't working and I couldn't go back. I am so xxxxxx at this whole experience. More

by CDELANEY9909 Verified Customer Verified Customer

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Mark and Erin are 1000% amazing Thank you Mark Dot Flores is fantastic and super funny is fantastic and super funny More

by Jamierussell7688 Verified Customer Verified Customer

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Fast, helpful, assuring, helped me out getting a vehicle as fast as possible since I was without a vehicle as fast as possible since I was without a vehicle More

by kinseymarshall Verified Customer Verified Customer

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Service took too long when I had to return for completion and it wasn't completed after 2 hours of sitting there waiting and it wasn't completed after 2 hours of sitting there waiting More

by cclaark1227 Verified Customer Verified Customer

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Good customer service. Had alot of cars to test drive. Mark found the right suv for me. Had alot of cars to test drive. Mark found the right suv for me. More

by rogerkaufman203 Verified Customer Verified Customer

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Excellent help from sales team, everyone was very helpful, Mark did a fantastic job helping me get my first truck! helpful, Mark did a fantastic job helping me get my first truck! More

by jreyvon kileleman Verified Customer Verified Customer

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