Miguel Palma

They are nice with the customer and everyone knows what they do, thank you guys. they do, thank you guys. More

by ontiverosmartin220 Verified Customer Verified Customer

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Miguel and his team truly went all out thanks guys Miguel and his team truly went all out for what I was looking for in a vehicle I am excited to drive my Dodge challenger, and I would do business again here and his team truly went all out for what I was looking for in a vehicle I am excited to drive my Dodge challenger, and I would do business again here. More

by robmartinez29 Verified Customer Verified Customer

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They helped me find a good car but didnt give it to me in good condition. After purchasing I wated a hour for them to clean it before taking it home, just to find it covered in dirt and food from previous ow good condition. After purchasing I wated a hour for them to clean it before taking it home, just to find it covered in dirt and food from previous owner. I asked to come back and get a actual good detail since I wated an hour for nothing and they havent responded. More

by alexamariebauer Verified Customer Verified Customer

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My experience was awesome Miguel was quick and answered my questions promptly. Will buy the next car there. Thanks my questions promptly. Will buy the next car there. Thanks More

by sharonbarcenasmartinez2018 Verified Customer Verified Customer

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Buena atención todos muy amables y respetuosos con el cliente estoy muy feliz y agradecido cliente estoy muy feliz y agradecido More

by ac8441692 Verified Customer Verified Customer

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They are on the ball. From right when we step in the door they greet you with a smile and make sure you are being helped. Explained everything very well so it is understoo From right when we step in the door they greet you with a smile and make sure you are being helped. Explained everything very well so it is understood. When we get another vehicle we would like to go with Miguel again. More

by melbyc99m Verified Customer Verified Customer

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once arriving they show up and help you with a big smile and offer there help. they helped me alot with a car in the price range i was looking for and they answered all my questions. they were really friend and offer there help. they helped me alot with a car in the price range i was looking for and they answered all my questions. they were really friendly. any worries you have or questions they right on it . thank you More

by angelica rodriguez moreno Verified Customer Verified Customer

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Sales team was great. Got us a 3 yr 36,000 mile warranty. Vehicle had a trouble code a few hours after we pulled off the lot. Currently back at the dealership for diagnost Got us a 3 yr 36,000 mile warranty. Vehicle had a trouble code a few hours after we pulled off the lot. Currently back at the dealership for diagnostics and repair. More

by widenerconnor1 Verified Customer Verified Customer

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The original sales person and finance person I talked to were not available the day a came back to purchase my vehicle. The original two were nice enough, the person I had an appointment with to finalize th were not available the day a came back to purchase my vehicle. The original two were nice enough, the person I had an appointment with to finalize the purchase, was too busy to help us. Erica stepped in, and basically ignored us for 2 hours. All I had to do was pay and sign papers so I could go home. I had a 2 hour drive ahead of me. They decided to literally help everyone else in the store before giving me anything else to sign. I stress again, I had an appointment scheduled. I never even saw anyone from finance until it was time to hand over the money. They had to be reminded several times about things like, I owed them money for making an extra set of keys, that we had already put cash down to hold the vehicle and it was to be applied to our cash down, and that I need to plates off my trade in. They took 2 hours to take money and sign papers then sent us home (after dark)and I found out the headlights weren't working and had to go straight to a parts store to buy new bulbs. We were at the dealership till closing so they left before I realized the lights weren't working and I couldn't go back. I am so xxxxxx at this whole experience. More

by CDELANEY9909 Verified Customer Verified Customer

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I came in for a vehicle that was listed at a very good price. When I came in to buy the vehicle I didn’t even negotiate on the price, but I didn’t want a service warranty contract. I was told that I could price. When I came in to buy the vehicle I didn’t even negotiate on the price, but I didn’t want a service warranty contract. I was told that I could not buy the vehicle if I did not buy a service warranty contract with the vehicle and the lowest they would go on the service warranty. Contract price was $2999. The sales manager came and notified me of this so I asked to speak to his manager because it’s not legal to make a service contract warranty mandatory. He said he was the head manager, and I found out that he was not. Due to deceptive pricing, sales, and a lack of integrity from the sales department I decided to not move forward with the purchase. I recommend that the dealership not list vehicle vehicles for prices that they’re not willing to sell them for just to bait customers in for sales. The Lead sales manager said that he was part of the family of the owner of the company, in order to encourage me to not reach out to the owner and let him know of the sales practices I encountered. My sales agent Miguel, did the best he could but was under very poor management, and given the pressure that he’s put under to engage in these deceptive practices that leadership is obviously pressuring him to engage in I feel he did a wonderful job under the circumstances. More

by CopelandRandal Verified Customer Verified Customer

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