Mark Fradd
Mark Fradd at Aaron Chevrolet

Mark Fradd

Service Manager

Aaron Chevrolet

31201 Auto Center Dr
Lake Elsinore, CA 92530

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4.5
35 Reviews
4.5

35 Reviews

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35 Reviews of Mark Fradd

June 24, 2025

Dealership Rating
Employee Rating

They communicated well. The appointment was easy to make, I had a real live person to answer my questions. They treated me with respect. Their waiting area had coffee and wa More

by mariclauisa949611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Aaron Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Aaron Chevrolet.

June 20, 2025

Dealership Rating
Employee Rating

I had no dealings with Mark Fradd. I cannot rate him up or down so I will give a middle rating. I worked with Briana and I would rate her 5 stars. More

by joeandreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Potts - 5 stars

Jun 20, 2025

Aaron Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Aaron Chevrolet.

March 27, 2025

Dealership Rating
Employee Rating

Always professional in scheduling, completing work, notifying you if there were any issues found and leaving your car clean. A great company to work with. More

by randybaker796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy , Geoff Crosby

Mar 28, 2025

Aaron Chevrolet responded

Thank you for the fantastic feedback, Randy! We're delighted to hear that our team at Aaron Chevrolet in Lake Elsinore provided a professional and seamless experience. We appreciate your support and look forward to serving you again!

March 19, 2025

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Employee Rating

Service person was good. Responsive and attentive. Clean facilities. Overall a good experience. Would go back. More

by cbluvr205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

Aaron Chevrolet responded

Thank you for sharing your experience with us at Aaron Chevrolet in Lake Elsinore! We're pleased to hear that our service team was responsive and attentive, and we look forward to welcoming you back in the future. Safe travels until then!

March 08, 2025

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Employee Rating

Taylor is awesome. A little work on Service staff is needed when promises are made. Followup is key. Service Manager is making it right. Much appreciated. Taylor keep More

by GRANDMAC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy

Mar 10, 2025

Aaron Chevrolet responded

Thank you for sharing your feedback about Aaron Chevrolet in Lake Elsinore! We're glad to hear that Taylor is keeping you informed and the Service Manager is addressing your concerns. We appreciate your patience and look forward to serving you better next time!

February 20, 2025

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Would not go anywhere else but Aaron Chevrolet. They have the best customer service, and their employees are always so helpful. Brianna Hull is one of the best Service Advisor I have ever had. They More

by DJERICAANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy , Brianna Hull

Feb 20, 2025

Aaron Chevrolet responded

Thank you for the glowing review! We're delighted to hear that Brianna and Mark provided exceptional service at Aaron Chevrolet in Lake Elsinore. Your kind words mean a lot to our team, and we're thrilled you're satisfied with your experience!

February 18, 2025

Dealership Rating
Employee Rating

I had a great experience at Aaron Chevrolet! Alex McGladrey was a huge help in finding the right vehicle and was very transparent with the entire buying process. Alex in finance was great as wel More

by bwelte01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alonso Carrera , Alex McGladrey

Feb 18, 2025

Aaron Chevrolet responded

We're delighted to hear that Alex and the team at Aaron Chevrolet in Lake Elsinore provided such a positive experience! Transparency is key, and we're glad you felt well-informed throughout your purchase. We look forward to assisting you again in the future!

February 07, 2025

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Employee Rating

Service department is always great. My only complaint is the service department is not open on Saturdays. More

by JOSEPH.LABOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Aaron Chevrolet responded

Joseph, thanks for the feedback! We're glad to hear you appreciate our service department at Aaron Chevrolet in Lake Elsinore. We'll definitely take your suggestion about Saturday hours into consideration.

January 16, 2025

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Employee Rating

They were very friendly and worked quickly to have the work on my truck completed More

by vyoshida4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Murphy, Leslie Acevedo, Leslie Acevedo , Janette Avila, Mario Cisneros, Denny Covarrubias, Kassandra Ramirez

Jan 17, 2025

Aaron Chevrolet responded

Thanks for the awesome review of Aaron Chevrolet in Lake Elsinore!

January 07, 2025

Dealership Rating
Employee Rating

I am disappointed that the dealership did not honor the lifetime oil change with lake chevrolet the advisor was great, break room had no snacks or water. More

by blkheat_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 10, 2025

Aaron Chevrolet responded

Thank you for sharing your feedback. It's disappointing to hear about the issues with honoring the lifetime oil change and the lack of amenities in our break room. We strive to provide a comfortable experience, so I appreciate you bringing this to our attention. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

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