Mark Garcia | Page 3

Briarwood Ford Mark Garcia at Briarwood Ford really made it easy. We identified the vehicle I wanted, the paperwork was done when I arrived and we were done. The t Mark Garcia at Briarwood Ford really made it easy. We identified the vehicle I wanted, the paperwork was done when I arrived and we were done. The truck is great and Mark went through the new features with me. I am very happy with my experience and will continue to work with Briarwood Ford for my vehicles. More

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Way to GO Mark! Mark went out of his way and brought my new car to my house. I told him what type of car I was looking for and the price range and he made it happen. Mark went out of his way and brought my new car to my house. I told him what type of car I was looking for and the price range and he made it happen. I have leased several car with Mark and he always gets me what I request. More

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Excellant This was my 3rd vehicle with Mark and he was on top of things as always. Mark listens to what I need in a vehicle and always comes through. This was my 3rd vehicle with Mark and he was on top of things as always. Mark listens to what I need in a vehicle and always comes through. More

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Mark Garcia~ A Top Notch Salesman I have been buying my cars from Mark Garcia for many years! Mark is a top notch salesman. Mark always meets my needs and is always willing to help me I have been buying my cars from Mark Garcia for many years! Mark is a top notch salesman. Mark always meets my needs and is always willing to help me with meeting all my car needs. Friendly, courteous and kind! If you need a car please consider Mark Garcia from Briarwood Ford in Saline, Michigan. More

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Awesome Experience!!! This is absolutely the best dealer. I came in with negative credit. Marc diligently worked with me to get me into a vehicle. I got in to a 2017 veh This is absolutely the best dealer. I came in with negative credit. Marc diligently worked with me to get me into a vehicle. I got in to a 2017 vehicle with a co-signer. The payments was what I asked for. I drove that vehicle for 11 months and I came back in July of 2017 to see if I could lease a vehicle without a co-signer. I was instantly approved by Ford because of my good payment history with my previous vehicle. Marc Garcia worked his magic and got me into my second vehicle in less than one year. My credit rating has increased because Ford stuck their neck out and gave me another chance. I appreciate Marc Garcia and Briarwood Ford for working with me. I would recommend Marc and Briarwood to any and everyone. More

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Great service Mark went above and beyond. I required special financing and he made sure that I was treated fairly and given a chance to still drive away with a grea Mark went above and beyond. I required special financing and he made sure that I was treated fairly and given a chance to still drive away with a great car. He gave me guidance on choices and steps I can take to get a better finance rate the next time I shop. He made this difficult decision extremely easy and stress free. I left very happy, secure and comfortable with my vehicle and financing. More

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Avoid Briarwood Initially excellent, but once sale was made and issues that were well documented from day of purchase were ignored through numerous phone calls and em Initially excellent, but once sale was made and issues that were well documented from day of purchase were ignored through numerous phone calls and emails (to sales and management). I would highly suggest going elsewhere (no service/rude once they've got your money). My requests were thoughtful and reasonable (merely asking for defect to be fixed upon purchase). I would have appreciated a response, even if it was we can't help you but they didn't even have the service to do that. More

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Daughters first auto lease flawless. Mark Garcia was recommended by a close friend. He helped my daughter choose a safe vehicle and was very informative and kind. Thank you Mark Mark Garcia was recommended by a close friend. He helped my daughter choose a safe vehicle and was very informative and kind. Thank you Mark More

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I needed to replace my 10 y/o Jeep Liberty, hopefully with something more fuel efficient. My daughter suggested looking at the Ford C-MAX. Although I was prepared NOT to like it, I respected her opinion with something more fuel efficient. My daughter suggested looking at the Ford C-MAX. Although I was prepared NOT to like it, I respected her opinion and stopped at another dealer (closer to my office) first. I drove the C-MAX first and was pleasantly surprised. I drove a 2013 Escape, and was equally surprised..... I liked the C-MAX better! There were several features from my Jeep that I wanted to carry over to my new vehicle.....one was heated leather seats. The sales representative at the other dealership said the C-MAX was not available in leather yet. We left, had lunch, and then went to Briarwood Ford in Saline. While we were looking in the lot, Mark Garcia came out and introduced himself, and, upon learning my requirements, immediately took me to see a C-MAX with heated leather seats! We drove it and both my husband and myself were sold. The handling, interior, technology, and ride, were all superior. After searching with Mark online to find the color/amenities I wanted, we decided to special order one, which could take 6 weeks or more. From the point of order to picking up my new C-MAX last night my experience with Briarwood Ford in general, and Mark Garcia in particular was excellent. Mark gave me his direct line, cell phone, and email and encouraged me to call/email with any questions. And I did...probably more than he expected....but he graciously took each call, responded to each email and answered all my questions. Financing was arranged with ease and Mark took special care to make sure I understood the basic working of the new technology in the C-MAX before I left the lot last night. I'm confident that Mark will be there if/when I have more questions in the future. I couldn't be more pleased with the car, my experience with the dealership, and Mark. I will happily recommend Briarwood and Mark to friends and family. More

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If you're a 20-something like me, you may have had some trouble trying to purchase a car from an Ann Arbor dealership. I looked around at reviews online and saw that Briarwood had a good reputation - it's trouble trying to purchase a car from an Ann Arbor dealership. I looked around at reviews online and saw that Briarwood had a good reputation - it's deserved. I recently purchased a 2013 Ford Focus hatchback (manual transmission) from there, working with Mark Garcia - I can't be more pleased about the experience! Mark started working on my online inquiry before he ever got me on the phone - he worked quickly to find the car that I wanted, and got it delivered, and got all my financing worked out ahead of time so that on the day of purchase, it went smoothly (the financing person did try to sell me on the extended warranty, though). Mark even mailed back a CD I'd forgotten in my trade-in. More

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